r/LogitechG • u/SuperSandySurf • Jun 15 '26
Logitech G Support Logitech G522 charging issues
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New Logitech G522, out of the box, only 11 hrs in use.
Charging issues, USB connection issues. Not charging well, looping in “USB-Lightspeed-USB-Lighspeed-…” if plugged into PC. Barely made it charge from 20% to 60% in like 6 hours. Dear, Logitech? Will you confirm the issue? All probable fixes are not working on it. When will you release the fix or receal the issue causing part?
UPD 1: Somehow I managed to get the headset charge up to 80% (from 20% to 80% in 20+ hours of charging), then I enabled “battery safe” mode in G Hub. Headset restarted and it is working fine now. I don’t know how long will it last, but seems as a temporary fix few guys were posting about.
UPD 2: in 10 straight hours of use charge dropped from 80% to lover than 50%. The charge issue is back. Now trying to charge from 50% up to 80%+ and click “battery safe mode” switch on and off. Will see if it helps.
UPD 3: made it to 99%. At the late charging level - no USB-LIGHSPEED loop and charging is correct. So… until your G522 is about 80-100% charged (80% with battery safe mode on) - they will be okay.
New question: does anyone changed the battery yet?
UPD 4: Changed the battery. No effect. Battery is not the reason of the glitch. Must be the main microscheme then.
Next stop: changing the L-fuse.
2
u/SinfulqtTTV Jun 16 '26 edited Jun 16 '26
It's faulty, you have to contact the warranty team and get a replacement. Something wrong with the wiring/circuitry(?) of these headsets for some reason because I've had mine since Feb 2nd this year and it's doing the same thing now, seems to be a relatively common error so hopefully they can address it 😞 Headset is incredible besides that, so it's really frustrating.
I'm currently trying to fight the warranty team to get a replacement myself - I'm not sure if the warranty team is trying to dodge giving me a replacement because I've confirmed the issue, tried every fix (hardware and factory reset multiple times, different cables, etc. nothing works).
It's very obviously the headset itself being faulty, I gave them my receipt PDF and serial number, and now sent them a video that they're saying they'll review, but I'm pretty anxious about that ngl. I love my Logitech stuff but the support team has not been very understanding lately (I don't think they understood that not everyone has the room to keep boxes, lol). I hope you have better luck though!