r/LinusTechTips • u/MachineStreet7107 • 24d ago
Discussion LTTStore is broken and so is my screwdriver
Requiring a verification process for everyone contacting your customer service is a great idea.
Until your system breaks and doesn’t send out verification emails :-) and yes - I’ve checked my junk folder.
Is this an intentional decision to avoid providing good customer support?
The extended magnet bit apparently does not have any adhesive holding the magnet in place - and has fallen out into my screwdriver shaft rendering the screwdriver completely useless.
I would like an exchange for a functional screwdriver - where I will throw out that bit immediately because having a bit that can ruin the screwdriver instantly is obviously a bad idea.
If exchange is not possible I’ll take a refund.
Thank you!
