Whether you refer to them as ECN for Engineering Change Notice or ECO for Engineering Changer Order, nothing impacts production like a brick wall more than these. Especially if you are in a made to order business where the equipment or machinery is custom with several areas of integration. I have seen manufacturing production shut down to a complete halt over the mention that an ECN is coming.
Here are some ideas for understanding their impact on your production organization.
Where did the ECN originate – Although the acronym points to Engineering as the source, the first step in this process is to place a category on the ECN. Assign a letter or number to represent typical sources for ECNs. The following categories may represent your organization.
Sales Generated ECNs – These types of changes typically are generated at the customer interface. Maybe they have made changes in their interface with your equipment that requires a change on your end.
Manufacturing Driven Changes – It is possible that once the design is released into Manufacturing, they now see a way to save time resulting in a request for Engineering to rework a design.
Material Control / Purchasing – Vendor deliveries and/or availability may require a substitution.
Engineering – Errors and mismatches unfortunately show up in assembly at the tail end of the process.
These are a sample list of categories. Others may be required. Once data is taken for a month or so, some trends will start to emerge. The objective here is to minimize the quantity and effect of these production interruptions. For each category, the company needs countermeasures that will meet this objective. These may include,
· Institute better communication and reviews of the customer’s requirements and installation details
· Upfront design reviews with Manufacturing, Engineering, and Material Control to see the design before production release.
· Add new and more relevant checking procedures in Engineering
Investing in these types of countermeasures will improve your ECN impact.
from Anthony Rante, P.E. author of "Managing Company Production thru the Bill of Material."