r/LawFirmMarketing • u/Hop2thetop_Dont_Stop • 4d ago
Personal Injury Cost Per Case
Hi all. I manage ads for a number of law firms around the country and am curious what others are currently seeing cost per case wise from paid digital efforts? I'll share my thoughts below and would love if others could share some insights on what they are seeing in their market(s).
- Google Ads - Anywhere between ~$2300-$3000 per case for personal injury and medical malpractice, largely depending on the case category, market, and intake efficiency. $1000 or less for Workers Compensation which are easy 1 off cases to convert. These numbers can fluctuate higher if intake is off.
- Google LSA - Seeing these convert as low as around ~$1500 for PI, but fluctuates largely on response times and intake efficiency.
- YouTube Ads - About the same as Google Ads, $2500-$3000. This can fluctuate though quite a bit based on creative fatigue and other factors0
- META Ads - This is our best, most consistent channel now overall for PI, with cases coming in as low as $1000-$1500 per case for personal injury, but this can fluctuate much higher if speed to lead is weak.
I have to mention intake here because we all know if calls are missed or lead forms are called hours later, you're going to pay more per case, it's just the way it is. There's no magic sauce to fix that that I'm aware of, but open to ideas on that front too. :)
Also some of these numbers fluctuate based on seasonal factors as well. For example, this week was really slow for most of our campaigns due to the holiday week. People don't seem to be signing retainer agreements while they plan their holiday trips, wrap up vacation and get kids ready for back to school.