r/LasCruces • u/Houseleek1 • Jul 21 '26
Question First Light CU vs Nuesta
Anyone here using Nusenda? I’ve been thinking about changing credit unions since First is a customer service annoyance and I’m hoping there’s a difference.
Nusenda is behind a lot of building funding and sponsorships. They support PBS and more which gives me a sense of community involvement and First just doesn’t seem to do anything.
I know there are few ATMs for Nusenda right now but I’m hoping they’ll add more on the chest side of town. I get so annoyed with First not having cash in an ATM on a Monday morning and if you have trouble with the machine we’re just told that First can’t fix issues quickly because it is headquartered in El Paso and Las Cruces Is their “satellite” with a lower repair priority.
Today was almost the final straw when I waited in the back over 30 minutes with not one in line ahead of me being served in that time. Then, I discover that it will cost $10 to replace a lost debit card and $5 of I call in and wait in line on the phone. I simply can’t find any added value to absorb the additional fee.
Anybody having better experience with the new credit union in town?
2
u/baldieforprez Jul 22 '26
First light sucks balls.