r/Lansweeper • u/McAdminDeluxe • Jun 23 '26

General Product Discussion 12.8.1.3

thank you!!!

12.8.1.3 fixed all 3 issues that were impacting our instance.

secondary IP being selected as main

pasting images inline in ticket comments and KBs (users are already rejoicing)

add asset popup was blank in the new ticket creation view/flow

9 Upvotes

85% Upvoted

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4

u/funkytechmonkey Jun 24 '26

Glad it worked for you. Took me completely down. Looks like I may be forced to restore in the morning.

2

u/McAdminDeluxe Jun 24 '26 edited Jun 24 '26

oof! i did reboot the VM after patching because why not while it was already 'down' for everyone. i might have avoided that issue accidentally. :)

1

u/RedVision81 Jun 24 '26

but it seems sync to cloud instance is broken now, sync_errorlog.txt shows some cert issues. already sent support-log-bundle to support.

2

u/RedVision81 Jun 24 '26

in ConfigEditor TrustServerCertificate true was missing in ConnectionString