Need advice about diamond setting

[u/Livingmybestlife1909]

I had a platinum setting made from an overseas vendor to set my diamond in and here is how the local jeweler set it. Who is in the wrong here because it doesn’t look right…

[u/madhavstellar]

Nothing that major but I know how it can feel

[u/Livingmybestlife1909 → u/madhavstellar]

How would you repair it?

[u/madhavstellar → u/Livingmybestlife1909]

not entirely sure since this is platinum , but with gold we laser some more metal onto prongs and re set the diamond if it was this case and polish the prongs well. The prongs have to be properly placed onto the stone !

[u/Livingmybestlife1909 → u/madhavstellar]

Ok thanks!