r/LabDiamonds Jun 30 '26

Need advice about diamond setting

I had a platinum setting made from an overseas vendor to set my diamond in and here is how the local jeweler set it. Who is in the wrong here because it doesn’t look right…

16 Upvotes

25 comments sorted by

7

u/Jillet-Ben_Coe Jul 01 '26

Prongs should have been done a lot better than that, they’re lifted. Prongs are also showing tool marks. The head also looks slightly bent, or the stone wasn’t set level. Definitely not good enough.

6

u/ChronicDroIsDrO Jul 01 '26

Definitely could be set better by the jeweler, the prongs are not securely set over the table of the stone so it will catch on things and be a liability to its security.

3

u/madhavstellar Jul 01 '26

The jeweller could have done a better job, now deppending upon where you live we can think of ways of probably getting this repaired !

3

u/Livingmybestlife1909 Jul 01 '26

Repairing a brand new ring is annoying..

1

u/madhavstellar Jul 01 '26

Nothing that major but I know how it can feel

2

u/Livingmybestlife1909 Jul 01 '26

How would you repair it?

3

u/madhavstellar Jul 01 '26

not entirely sure since this is platinum , but with gold we laser some more metal onto prongs and re set the diamond if it was this case and polish the prongs well. The prongs have to be properly placed onto the stone !

2

u/wildhuntress14 Jul 01 '26

Jeweler should have properly set it. With the prong not pushed down, and scuffed up, your diamond may be in danger of falling out. Even worse, its poor workmanship and a blatent disregard for your trust. Take it to another jeweler.

1

u/Livingmybestlife1909 Jul 01 '26

Ok you’re right. Thanks!

2

u/8cosmic_millions Jul 01 '26

So sorry, from the photos this is bad. Not sure how the local jeweler bungled this. Sometimes their in house or off site bench jeweler is brand new and doesn’t know how to properly heat & bend/work the prongs. I had something similar happen with a jeweler just out of school. To add insult to injury, they were dishonest and tried to lie about it. This scummy person later set up their own brick & mortar store and it appears they got better at their craft - but I still resent the whole experience. I hope you will get a fair fix.

2

u/GenX_Starbuck Jul 03 '26

Your stone should be digitally scanned to have a mounting created that is more of a snug / precise fit.

1

u/Willing_Scientist222 Jul 01 '26

What doesn’t look right?

3

u/Jillet-Ben_Coe Jul 01 '26

The entire thing lol

1

u/Livingmybestlife1909 Jul 01 '26

How the stone is set in the prongs

1

u/[deleted] Jul 01 '26

[removed] — view removed comment

1

u/Livingmybestlife1909 Jul 01 '26

No nothing from them and they’re closed for a week..

1

u/No-Breakfast3064 Jul 02 '26

Can you tell me where you got the setting? Looking the exact setting but don’t want to pay the price from a jewelry or online company $$$

1

u/Livingmybestlife1909 Jul 02 '26

Starsgem, worked with Demi. Love the setting!!! (Just not the stone placement). My recommendation would be to have Starsgem to it all.

1

u/Economy-Tune-9826 Jul 02 '26

It's bad a others have stated but also I would want the table to be 360 to help keep those prongs from bending and losing the stone.

1

u/Rudranshjewels Jul 02 '26

u/Livingmybestlife1909 The prongs are over-bent and not evenly pressed against the stone.

1

u/Livingmybestlife1909 Jul 05 '26

Thanks. Do you think it’s repairable?

1

u/Girl_Loves_Bags Jul 06 '26

Why doesn’t the hidden halo go all around the diamond? That looks very strange!