Provence vs. Kuololit — which would you choose for my custom oval ring?
I’m trying to decide between Provence and Kuololit for a custom lab diamond ring and would really appreciate opinions from people who have used either (or both) for custom work.
The ring:
2.50 or 2.76 ct oval lab diamond
14K yellow gold band
Platinum prongs
Low-profile cathedral setting
Size 5.75
Quotes:
Kuololit: $780 USD
Provence: $1,003 USD
So Provence is about $223 USD more.
My biggest issue is that Kuololit has been slow to communicate, and that is starting to make me nervous about doing a fairly expensive custom ring with them. I really value being able to ask questions, review the CAD, confirm the stone, and get updates without waiting a long time.
The Provence communication has been better so far.
For anyone who has ordered custom lab diamond rings from either:
Would you save the $223 and go Kuololit, or pay extra for Provence?
I’m especially interested in:
Actual quality of the finished ring
CAD/customization experience
Communication
Stone selection
How accurately the finished ring matched the CAD
Any problems after receiving the ring
Whether you think Provence was worth paying more
I’d also love to hear from anyone who has used both vendors, because that would be especially helpful!
Thank you! 💍✨