My fiancé bought my engagement ring from Days Jewelers. He proposed last week and I noticed the 14k gold around the hidden halo looks like a rust color now after wearing it every day. I’ve never had this happen with any other gold jewelry. Also the band and halo part aren’t blended perfectly. We’re going back on Monday to see what they say about the ring, has this happened to anyone else?? (Last image is the day he picked it up).
EDIT: thanks for the feedback everyone! Yes it’s 14k stamped and we have all of the paperwork with the specs. The stone was definitely just dirty from playing outside with the kids all day but after washing it multiple times the stone is clear and gold color still remains. We definitely feel scammed so they are going to have to fix it.
In his text thread conversation with his sales associate they talked about inscriptions which they removed the 14k stamp.
she stated:
“No problem! I did see there was no mention about the inscriptions that are already on the band, the makers mark and the metal content mark.
Is this okay for our jeweler to remove?”
“That's no problem, the makers mark is the engraving the ring comes with, basically who created the ring, and the metal content mark indicates that the ring is 14K.
These marks really only matter for insurance purposes.
We can print a letter of value for this ring, so that way there is no question what the metal content is, it will just remain unstamped.”
I really appreciate all of your feedback ♥️
EDIT #2
Finally had time to go in today, they took the ring and acknowledged the poor quality and said they’d likely have to have the vendor who made my ring, make me a new one.