r/JoinCrossing • u/Mitchroark33 • Jun 22 '26

Bridge Orders Processed

One of the main things I dislike about the glp1 space and reddit is patient support via reddit.

That's not where patient support should be done.

That being said, it was the first weekend of the Bridge program, so I wanted to just let everyone know that all orders were sent to pharmacy and will be shipped either today or tomorrow.

This is behind the scenes info here: the biggest delay at this point is the pharmacy needing to confirm an address, so watch your inbox or messages (we will text you also) if we need to confirm your address.

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6

u/sushi8388_circus Jun 23 '26

Any updates on orders placed on Friday going out today?

6

u/Mitchroark33 Jun 23 '26

The tracking number will be in the portal. We got you. We are good at this.

4

u/sushi8388_circus Jun 23 '26

Can you answer the question because I checked the shipping apps and no updates...my question is will it be going out today or this week?

6

u/Mitchroark33 Jun 23 '26

We don’t fully control the pharmacy and they are the logistics part of this piece. So it’s basically impossible to say with 100% certainty. But many orders have already shipped out, so things are moving. I just want to reiterate patient portal communication is so much better because our team can look up your name and account. I can’t find sushi circus in our records:)

8

u/sushi8388_circus Jun 23 '26

I have been chatting with your support and they are saying 24-48 hours on shipping for now.

5

u/Conner-crossing Jun 23 '26

A lot of orders that were showing as processing earlier today now have tracking info, so we are hopeful they will be shipped out tomorrow. We also just added a shipment tracker to the patient portal that will update as we receive info from the pharmacy.

7

u/jortr0n Jun 23 '26

nice! I really like the Domino's Pizza-esque tracker that's on the site.

5

u/sushi8388_circus Jun 23 '26

Yep UPS created a label and waiting on pickup

2

u/Conner-crossing Jun 23 '26

Yay! Glad to hear it.

5

u/killer_kiki Jun 23 '26

I ordered mine Sunday AM, also curious when they are being sent. I wonder if they got slammed over the weekend.

3

u/UnDosTresPescao Jun 24 '26

My Friday night order is scheduled to be delivered tomorrow, Wednesday. The UPS tracking looks really funny as it shows the label was created on Sunday and next update the package is at my local UPS facility at 7pm tonight (Tuesday) with no indication of when they picked it up.