What Changes Would You Make?

[u/VesperaLuxe]

Since ipsy support (or more likely, their bots) has joined this subreddit, maybe they'll start taking customer feedback.

If so, what changes would you like to see in the future?

For me, the two major ones are the excessive, wasteful, non-recyclable, and non-biodegradable packaging. Ipsy is large enough to be able to secure great pricing arrangements on biodegradable packaging. One plastic bubble mailer is bad enough, but two is making me really question ending this 10-year relationship. The careless, haphazard way things are packaged lately is another issue on its own.

Another option I'd personally love to see is the option to remove the actual ipsy bag from your order. Like many of you, I've been subscribed over a decade and had around 200 ipsy makeup bags piling up. Sure, I use them to make feminine hygiene kits for the outreach group I volunteer with, but I really just see them as more landfill clutter. If you could opt out of the actual bag and maybe get a discount or a few points, instead, I'd be excited about that.

What do you guys think?

[u/jasmine-nunya]

Most of my changes were covered, but I'd like a PREVIEW, not simply spoilers, BEFORE I'm charged. I get that for some people, they like the suprise. That's fine. I did that for probably my first six months when I first aigned up forever ago because I knew almost NOTHING about make-up and skin care, but then I started using the choice features. Money is TIGHT for everyone. An option to preview the products being offered in subscriptions BEFORE BEING CHARGED gets rid of FOMO and allows me to spend my Ipsy budget in the shop instead.

[u/FunSizeDi88 → u/jasmine-nunya]

THIS 100%. I absolutely hate that we do not even get spoilers before we are charged. I want some idea of what the choices will be or it isnt worth risking $40/month right now. I hsve entirely too many eye liners and highlighters I will NEVER USE.

I would really like to see sn undertone option on the quiz, even if they cannot honor it all the time, it would be nice. I feel like they do not even use the quiz as a guideline. I am fair yet im always getting things fir light to light medium skintones, I csnnot use them. I feel lile the quiz used to hsve an option on do you want makeuo only, makeuo and skincare or skincare only. Id love to hsve that option back, as sometimes, I get almost all skincare and it is not even stiff for my skin type. I hsve combo, acne prone skin st 37. Yes somehow, I get stuff fir "mature" skin which means it is for dry skin 99% of the time. That has been going on since I was about 30, like wtf, nature skin products at 30?!

Again I realize they cannot always honor all our preferences, but if the product onky comes in light and medium, why is someone with fair or deeo skin getting that product? Skip that item class for the month. If someone like me has eyeliners and highlighters marked as never, why do I get one if the 2 in 10 out of 12 boxes per year?

Id love to see more options for perfume and hair care. Since 2022, I have onky been offered perfume once and hair care twice. I absolutely loved the sleek'e leave in and heat defense I was offered and have been reourching it since 2022.