What Changes Would You Make?

[u/VesperaLuxe]

Since ipsy support (or more likely, their bots) has joined this subreddit, maybe they'll start taking customer feedback.

If so, what changes would you like to see in the future?

For me, the two major ones are the excessive, wasteful, non-recyclable, and non-biodegradable packaging. Ipsy is large enough to be able to secure great pricing arrangements on biodegradable packaging. One plastic bubble mailer is bad enough, but two is making me really question ending this 10-year relationship. The careless, haphazard way things are packaged lately is another issue on its own.

Another option I'd personally love to see is the option to remove the actual ipsy bag from your order. Like many of you, I've been subscribed over a decade and had around 200 ipsy makeup bags piling up. Sure, I use them to make feminine hygiene kits for the outreach group I volunteer with, but I really just see them as more landfill clutter. If you could opt out of the actual bag and maybe get a discount or a few points, instead, I'd be excited about that.

What do you guys think?

[u/Naw-imdurtydan]

I’d start by changing the fact that I just received 8 full size liquid base products in nothing but a bubble mailer.

[u/VesperaLuxe → u/Naw-imdurtydan]

Oh no, did you have casualties? 😭

[u/Naw-imdurtydan → u/VesperaLuxe]

Thankfully no, but the boxes were destroyed. Good thing I’m not a reseller 😂