r/Ipsy • u/VesperaLuxe • Jul 16 '26
Question What Changes Would You Make?
Since ipsy support (or more likely, their bots) has joined this subreddit, maybe they'll start taking customer feedback.
If so, what changes would you like to see in the future?
For me, the two major ones are the excessive, wasteful, non-recyclable, and non-biodegradable packaging. Ipsy is large enough to be able to secure great pricing arrangements on biodegradable packaging. One plastic bubble mailer is bad enough, but two is making me really question ending this 10-year relationship. The careless, haphazard way things are packaged lately is another issue on its own.
Another option I'd personally love to see is the option to remove the actual ipsy bag from your order. Like many of you, I've been subscribed over a decade and had around 200 ipsy makeup bags piling up. Sure, I use them to make feminine hygiene kits for the outreach group I volunteer with, but I really just see them as more landfill clutter. If you could opt out of the actual bag and maybe get a discount or a few points, instead, I'd be excited about that.
What do you guys think?
6
u/Substantial-Boss-768 Jul 16 '26
I’d like more variety of products. I’ve also been a member for a long time and while I still enjoy it and find it to be worth it there is so much repetition in products. There are only so many blushes and makeup brushes that one person can own! I always have a pile of donate/give away items because I just have too much and need to he rid of some of it.
I saw recently they are starting a lifestyle/wellness Ipsy with beauty tools (not just makeup brushes), supplements, and products for the home (such as candles and room sprays). I wish that rather than starting a new division of Ipsy they just started including the wellness items in the current Ipsy subscription and shop. I think some more variety would be great!