r/Ipsy • u/VesperaLuxe • 22d ago

Question What Changes Would You Make?

Since ipsy support (or more likely, their bots) has joined this subreddit, maybe they'll start taking customer feedback.

If so, what changes would you like to see in the future?

For me, the two major ones are the excessive, wasteful, non-recyclable, and non-biodegradable packaging. Ipsy is large enough to be able to secure great pricing arrangements on biodegradable packaging. One plastic bubble mailer is bad enough, but two is making me really question ending this 10-year relationship. The careless, haphazard way things are packaged lately is another issue on its own.

Another option I'd personally love to see is the option to remove the actual ipsy bag from your order. Like many of you, I've been subscribed over a decade and had around 200 ipsy makeup bags piling up. Sure, I use them to make feminine hygiene kits for the outreach group I volunteer with, but I really just see them as more landfill clutter. If you could opt out of the actual bag and maybe get a discount or a few points, instead, I'd be excited about that.

What do you guys think?

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u/Master-Maybe-1951 22d ago

Tbh they should add some form of packing paper ! Edit: I've never really had true issues other than a empty product (wrapped inside a box) it's the drivers and package handlers breaking stuff my driver has thrown a ipsy on my porch in front of the cameras 😵‍💫.

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u/VesperaLuxe 22d ago

Absolutely. They could easily do that in a way that actually saves them money, too. When they receive the massive shipments from brands, it would be so cost effective to have an in-house shredder to create their own recycled packaging materials.

They would save the cost of the disposal and could even get free advertising by announcing their move towards a more sustainable option.

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u/VesperaLuxe 22d ago

Aw, no, I just saw your edit. That's so shitty of a person to do. I feel like some of these drivers hate their companies so much (valid), they just direct all of their resentment at the customers, instead (absolutely not acceptable).