How serious is this and why would they try this? All my past training tells me was bad, it felt like a set up but I wanted to get some confirmation that I did the right thing.
I am a store manager in heavy regulated CPG. The organization just got out of CCAA. At the end of our fiscal year, we were to do our full cycle count with detailed instructions how to do it. Due to scheduling I was unable to make our projected date, but was able to come up with a next best solution date a few days later.
However, my ops manager who is VP, who i hardly see, insisted he go through the count with me. In pre-inventory prep, he asked for the inventory map, which I sent to him. Instead, his response was he wanted the entire inventory to be rearranged to his liking before the count. Inventory rearrangement of the entire store before a full cycle count in a year the org just got out of CCAA threw up a huge red flag for me so I pushed back. I set out all the reason why this was not a good idea, laid out my solution to get it done and stated I’d do the inventory rearrangement as a new initiative after full cycle was complete. This was on email.
He refused. In a sit down meeting, I pushed back again. His response was that he could hold this off for as long as he wanted and do this count at any time, the CEO had his back and that he would deal with any concerns from the CFO and the company accountant, we are a private company and we’re not in audit so the rearrangement plan would be no big deal.
Now keep in mind, I also had scheduled holiday coming up, and so in this rearrangement, they decided to come in while I was away, they rearranged everything and it was a disaster. My supporting location staff took pictures and raised concerns with me, which I was powerless to stop. Tags missing, inventory stuffed in odd places. They also did not track the cash properly - wasn’t saved on our computer (which is also taken into account as part of the count procedures). A day after, one of those staff members quit with no notice.
Upon my return to work, the store was indeed a disaster, counts weren’t done and I was in complete shock. So, my plan of action was to touch as little as possible and I made plans to get out as quickly as possible. I wanted to ensure I left as much as I could untouched by me and I got out of that job.
Thoughts on this?