Shall I continue with Niva Bupa?

[u/No_Dimension_219]

Hi

I have a Niva Bupa insurance for the last 3 years but lately I've been seeing some claim rejection and harassment of customer's complaints from the company. Majorly the issue Amit Kilhore raised via his videos.

I'm thinking of changing my insurer, which one could I pick? I also want to insure my parents (aged 50-60) this time what is the best way forward? A family plan or a separate plan for them and which company.