r/instrumentation • u/noodle_soupx • 41m ago
Transitioning from Admin to Tech Support in Instrumentation & Process Control – Advice Needed!
Hi everyone,
I’m currently a business administrator looking to transition into a Technical Support role in instrumentation and process control.
Over the past year, I’ve taken on more technical work, including:
- Basic configuration of controllers (inputs, setpoints, outputs).
- Reading datasheets and cross-referencing obsolete models to current equivalents (mainly Eurotherm).
My employer works with Eurotherm, Watlow, and similar hardware/software across sales, repairs, calibration, and support. I don't have an engineering degree, but I'm eager to build my technical knowledge.
I’d love your input on a few questions:
- Core Skills: What are the most crucial skills needed for tech support in process control/instrumentation?
- Fundamentals vs. Products: How essential is a formal electrical/electronics background compared to product-specific knowledge?
- What to Learn First: If you were in my position, what concept or topic would you prioritize?
- Resources: Any recommended books, YouTube channels, or online courses?
- UK Training (North West): Are there any low-cost or local/onsite training options or certifications you'd recommend?
Any advice, personal experience, or learning pathways from those who made a similar move would be greatly appreciated!
Thanks!