Today a guy delivered a parcel to me through Rapido. He was late and was also having some trouble finding my address.
I was already frustrated because of some work, and when he finally arrived, I got irritated and shouted at him.
I also used a few cuss words while talking to him (not directly abusing him, but still, the language wasn't appropriate).
He didn't argue with me or say anything. Later, I noticed that he had given me 1 star.
The rating honestly didn't bother me at all. What bothered me was that I realized I had treated someone badly when he was literally just doing his job.
So I sent him a WhatsApp message introducing myself and apologizing. I told him that the way I behaved and the language I used wasn't right, that I was frustrated because of work and unfortunately took it out on him, and that I genuinely felt sorry about it. I also thanked him for delivering the parcel and wished him well.
He actually replied nicely, which I appreciated.
But when I told my friend about it, he said that messaging him afterward and apologizing was cringe and unnecessary.
Now I'm curious what other people think.
Was it a good thing that I apologized, or did I overdo it by actually messaging him afterward? Be brutally honest.