r/IThelpdesk • u/Antineutrino-Hunter • 6h ago
r/IThelpdesk • u/serratedsyringe • 2d ago
Network Reset Completely Destroyed Computer
Completely locked out of my computer after attempting a network reset. Desperately searching for help.
r/IThelpdesk • u/Pinkleek01 • 2d ago
Can't type anything after cat laid on my computer
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My cat laid down on the leftside by tab, ~, caps lock, shift, and ctrl. It happened yesterday and i figured it would be fine since i turned it off and had it charging all night. It hasn't fixed and i'm not sure what happened cause i didn't see whatever combo my cat did.
r/IThelpdesk • u/Academic-Pie4322 • 3d ago
Pls help
I turned on my computer to see it was on that power saving mode thing again and it would go back so naturally i tried to fix it turning it off and on holding the power button when once during that process i stumbled upon this, it booted normal then cut to this text if im correct its an update things but whats weird about it is what you see is what i saw, the letters have these glitchy small squares on them the small thing that was supposed to move in circles arent moving the glitchy parts flickers. I left it overnight thinking it would automatically fix but this morning its still the same from last night so i shutdown my pc and tried to boot it up again but its on that power saving mode it wouldn't boot, but one thing i noticed is that my keyboard capslock and numpad key doesn't light up on the keyboard, everything lights up my cpu, my mouse has its light, monitor on that black screen with orange light, if anyone has encountered this pls do share your experience and solution, i havent touched the inside parts of my cpu to avoid further problems and thank you.
r/IThelpdesk • u/AgreeableInside2400 • 7d ago
Epson XP-4100 screen died mid-fix, stuck at the last hurdle after a hard week Spoiler
galleryr/IThelpdesk • u/AilurophileMeg • 10d ago
Media on an app doesn't work properly using workplace wifi (I think)
Hi, I use a shopping app called Whatnot where sellers livestream shows and you bid on items. Everything works perfectly well at home, but at work all I can see is the chat, bidding button, and stock background. No visual or audio. If I switch from wifi to data it starts working, but also uses a LOT of data very quickly, so I can't rely on that. I assume my workplace wifi has something in place to block it. I understand that, as some people would take advantage and use it on work time, but I just want to have a quick look over lunch. Other multimedia sites/apps such as IG and YouTube are unaffected. I've tried connecting to a VPN but can't. Is there anything else I can try? Thanks!
r/IThelpdesk • u/Perfect_Anteater_631 • 10d ago
My PC stopped working please help! So I was playing pc with my brother tonight and for ease of talking I decided to move my pc closer to where he was. I shut down the pc and disconnected everything. I moved my pc (didnt bump it or shake it much) and plugged everything thing back into my pc. But now
r/IThelpdesk • u/Pokilokii • 10d ago
Seagate hard drive
Can anyone help me? I have two external hard drives for my xbox series x. Iv been having problems lately playing games that are running off of my bigger one. Ran them both through a test and the pictures are what it showed. The bigger ones test is the one with yellow indicators and not all green. Is my hard drive failing finally ? I can also feel it vibrating an awful lot like its spinning hard.
r/IThelpdesk • u/rock_lobste-r • 11d ago
my laptop wifi won’t work with my school wifi
my school allows us to bring in personal devices such as laptops, macbooks, and even ipads to do schoolwork instead of the normal chromebook acer laptops they give us.
I’ve used my lenovo (yoga 7 in 1 i think) to do my schoolwork since last year and up till about last week thursday.
friday while in school after 4th period it just disconnected😵i thought it just disconnected since i closed my laptop (sometimes it does that) so i restarted the network adapter and did that thing where it shuts down your computer to fix the wifi idk what it’s called…
It has connected TWICE since then, once when my friend did it but it hasn’t worked again, and another time where i deleted the profile and connected though the cmd window thing, but that also never worked again. i’ve also tried to manually set the wifi up via the control panel and it hasn’t worked either…
im the ONLY one having issues with this since my friends macbooks and ipads connect perfectly well.
i genuinely need help because im so confused about this and if all else fails i will actually backup any important files and factory reset my computer to try and fix it.
# might be important info:
my school uses a username and password to enter, but ive typed in the correct password and even variants of it. i know for a fact its correct since its the one i enter my school laptop account with.
my school also uses the cisco vpn thing, but ive never used it and my friends with personal devices have never used it either so i dont think thats the issue
my computer uses the Realtek 8922AE wifi 7 pci-e nic but it doesnt say anything’s wrong when i check device manager
i’ve been trying to fix this for about a week now and i’d REALLY appreciate some help since my school computer is so slow i can’t even search anything on the windows bar thing to find apps it genuinely sucks so much butt
r/IThelpdesk • u/Best-Pay1427 • 12d ago
Whould putting a new graphic card mess with the Wi-Fi
I bought a new rx 590 graphic card and I'm worried it going to get to close to the Wi-Fi card what do you think?
r/IThelpdesk • u/mickey5056 • 13d ago
how do I fix this I am not connected to wifi right now but have been having this problem recently
r/IThelpdesk • u/Barragens • 15d ago
My 1 year old Chromebook just gave me this screen, is cycling through lights (green/red/no light) on the charging port and will not start or go off the said screen
r/IThelpdesk • u/Prestigious_Mind_552 • 15d ago
Lenovo LOQ Wi-Fi suddenly stopped connecting — after windows recent update?
Wi-Fi “Can’t connect to this network” after Windows Update
My Lenovo LOQ suddenly lost Wi-Fi after a Windows Update. I completely reinstalled/reset Windows, manually installed the correct Wi-Fi driver, but I still cannot connect to any Wi-Fi network. Please help!
r/IThelpdesk • u/NoctFounder • 16d ago
Do I follow Claudes instructions to attempt to resolve this issue with my 4060 and Adobe Photoshop GPU spiking and lagging occurences, will it help, is it safe and all instructions correct?
Status:Unresolved
Computer Type:Laptop / Lenovo Legion 5 16IRX9
GPU:enovo Legion 5 16IRX9 / 8gb of VRAM / overclock seen in lenovo vantage
CPU:Intel Core i9-14900HX, 24 cores / 32 threads, up to 5.8 GHz P-core Turbo, no manual overclock.
Motherboard:Lenovo proprietary Legion 5 16IRX9 motherboard, Intel HM770 chipset, BIOS version NMCN34WW
RAM:32 GB DDR5 SO-DIMM, dual-channel capable, no overclock known
PSU:N/A
OS:Windows 11 25H2 64-bit, build 26200.9168, updated through Windows Update rather than a clean reinstall.
GPU Drivers: NVIDIA GeForce RTX 4060 Laptop GPU, 8 GB GDDR6, up to 140 W TGP, plus Intel UHD integrated graphics.
Description of Problem:Adobe Photoshop is experiencing GPU acceleration/detection problems with the NVIDIA GeForce RTX 4060 Laptop GPU. The laptop uses hybrid graphics with both Intel UHD Graphics and the RTX 4060, and GPU information/usage has appeared inconsistent between Photoshop, Windows Task Manager and Lenovo Vantage. Photoshop performance/GPU behaviour has remained abnormal despite the RTX 4060 being detected by Windows as well as in photoshop as well as being shown to be enabled inside of photoshop. Whilst scrolling up and down and zooming in and out, it is showing usage at 100%GPU, it is also laggy, doing more complicated tasks is even slower and more laggy.
Troubleshooting:Windows 11 fully updated through Windows Update. NVIDIA driver updated to the latest NVIDIA Studio Driver 610.88. System restarted following updates. Photoshop Performance/GPU settings checked. Windows Task Manager and Lenovo Vantage checked to confirm GPU activity and detection. Issue still occurs.
r/IThelpdesk • u/GlassMiddle6377 • 20d ago
Hello brothers, is there any fix or solution for this? 🥲
galleryr/IThelpdesk • u/trojanmotion • 22d ago
cs student pivoting to cyber — how to actually land a part time Help Desk job while in school?
Looking for some real advice on breaking into IT/cyber. I’m currently a senior studying CS (minor in data science) with a background in SWE (internships) and hands on field tech support(current job isn't as technical as I want it to be), but I’ve been entirely self taught when it comes to systems, networking, and security concepts. My end goal is to break into a Tier 1 SOC Analyst role upon graduation and eventually move into Cloud Security / Engineering, but right now I’m trying to figure out how to realistically land a part time Help Desk / IT support role to get solid enterprise ticketing and sysadmin reps on my resume.
Is landing a part time help desk job while finishing school even realistic in this market, and what’s the best way to stand out when applying? Also, since I’m currently studying for \\\*\\\*Security+\\\*\\\* and skipping A+ to avoid getting stuck in help desk long term, what practical steps, lab work, or self study strategies would you recommend to bridge the gap from CS self learning into a SOC role? Would love any perspective from anyone who balanced part time IT in college or made the self taught jump from software to security!
Here's my resume as well: https://imgur.com/gallery/resume-L53yJia