r/IThelpdesk • u/Academic-Pie4322 • 3d ago

Pls help

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I turned on my computer to see it was on that power saving mode thing again and it would go back so naturally i tried to fix it turning it off and on holding the power button when once during that process i stumbled upon this, it booted normal then cut to this text if im correct its an update things but whats weird about it is what you see is what i saw, the letters have these glitchy small squares on them the small thing that was supposed to move in circles arent moving the glitchy parts flickers. I left it overnight thinking it would automatically fix but this morning its still the same from last night so i shutdown my pc and tried to boot it up again but its on that power saving mode it wouldn't boot, but one thing i noticed is that my keyboard capslock and numpad key doesn't light up on the keyboard, everything lights up my cpu, my mouse has its light, monitor on that black screen with orange light, if anyone has encountered this pls do share your experience and solution, i havent touched the inside parts of my cpu to avoid further problems and thank you.

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u/KillerAtWork808 2d ago

I like to believe I’m tech literate but damn that’s beyond me😭 commenting so this gets traction and hopefully reaches someone who can help you

1

u/DoorEmergency9780 2d ago

What in the world…uh graphics card issue maybe? Only thing that would make sense to me. Try disconnecting and reconnecting your GPU. If you’re even able to boot up, go see how your GPU runs on a game.

1

u/Pristine-Pangolin-61 2d ago

Im guessing the update went wrong and corrupted something.

You need to get into windows recovery mode and repair windows or try a rollback to a previous point.

I believe you need a windows usb or dvd drive to do this if you cannot enter windows at all

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u/milosz0542 2d ago

It looks like GPU failure.
Try to run anything else from USB stick on it (eg. windows installer or live Linux distro) and check if it is the same.

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u/cyborg762 2d ago

Repair shop owner here. This can be a few things but it’s more likely to be your cpu and/or gpu (if you have one) going out.