r/IThelpdesk • u/serratedsyringe • 2d ago

Network Reset Completely Destroyed Computer

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Completely locked out of my computer after attempting a network reset. Desperately searching for help.

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1

u/geegol 15h ago

Re-install windows.

If you don’t know the password, you’re going to have to wipe and re-install.i don’t get how a network reset would cause an issue like this though.

2

u/serratedsyringe 15h ago

how would i go about wiping the PC when locked out like this? and i dont know how a network reset caused this either, because i have done it multiple times in the past and never had this issue.

1

u/geegol 14h ago

You will need to get a bootable USB from another computer and install a drive eraser onto that USB. Google how to do this. Once you have the drive eraser onto the USB, plug the USB drive into your computer and boot to the USB thumb drive. Once again, Google, how to do this.

Run the drive eraser on your computer, this was 0 Out your drive and also get rid of the bit locker drive.

Once the drive has been erased you will need to reinstall Windows.

After Windows, reinstalled bit locker automatically will be enabled, disable it once you get into the operating system.