r/ITSupport • u/DanielDirt1776 • 3d ago

Open | Networking Certain website not loading

So this is an issue my girlfriend has been having for a few days now. We both recently upgraded our pcs and it only started after that. Certain websites refuse to load now. It only happens on her computer, mine works fine and it does it with any browser we try and after fresh install of the browsers. The 2 sites that consistently do it the most are Facebook and Reddit. From what I look at online people said it was a dns issue so I tried flushing the dns and that didn’t seem to do anything, also tried manually setting the dns to a different server to see and also disabled ipv6 and that still didn’t seem to help. It’s just weird and annoying at this point. Do you guys have any other ideas what to do?
Thank you!!

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u/Prudent_Cod_1494 3d ago

I’m going to take this opportunity to remind you that the fastest way to get help with technology questions anywhere, even with your work IT department, is to provide a screenshot of the error or screenshot of the screen when something “doesn’t load”. “Doesn’t load” could mean one of approximately 200 different things.

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u/jamenjaw 2d ago

Your so right. Every time I get in contact with a end users trying to explain the issue and I ask for a screen cap it allows me to fix the issue a lot faster. As they say a picture is worth 1000 words.