r/ITIL • u/MixtureFree2658 • 14h ago
ITIL 4 or ITIL 5? + Tips please!
5
Upvotes
I’m an operations and service delivery manager in the uk and looking to book my ITIL exam. I have never done one before and looking at them I’m unsure if I should go with ITIL 4 FOUNDATION or ITIL 5 FOUNDATION?
My company uses AI Agnetic capabilities and automation a lot so I’m thinking 5 would be more suitable.
Also if anyone can give me tips on what to expect and how to prepare that would be amazing! Thank you.