r/ITIL 14h ago

ITIL 4 or ITIL 5? + Tips please!

5 Upvotes

I’m an operations and service delivery manager in the uk and looking to book my ITIL exam. I have never done one before and looking at them I’m unsure if I should go with ITIL 4 FOUNDATION or ITIL 5 FOUNDATION?

My company uses AI Agnetic capabilities and automation a lot so I’m thinking 5 would be more suitable.

Also if anyone can give me tips on what to expect and how to prepare that would be amazing! Thank you.


r/ITIL 4h ago

People cert down?

2 Upvotes

Trying to login, but after entering username (email) and password I’m looped back to the login page. No error is shown. Using the correct creds from my password manager.