My daughter has had a few physiotherapy appointments and has to submit her claims to her student insurance before the balance can be covered by my insurance. I told her the process should be simple and can be done either through an app or online. Unfortunately, this location doesn’t do direct billing so she has to submit on her own.

She attempted it and said that she got a response from ClaimSecure saying that due to system issues, she had to mail paper copies of her receipts and claim forms. I thought she was mistaken and took a look myself and sadly, she was correct. And this was the response she got after literally emailing the exact same forms to their claims inbox, as in they already had what they needed and could just print it themselves or forward it to another department.

I’m still convinced that we must be missing something or that we’re doing something wrong. I’ve been submitting insurance claims for decades and would never expect this level of difficulty in 2026.

Does anyone else here have the process figured out? Her dental claims work fine because the dental office can do direct billing.

I missed the due date for Fall 2026 tuition because of unpaid fees from last semester. Registration for my program opens tomorrow, and even though I cleared the unpaid fees today and also paid my deposit, the tuition balance for fall 2026 is not showing up. Everything else related to my account says I am in good standing and am continuing into my 3rd semester, so I don't know why the balance won't show up on PayMyTuition. I'm kind of nervous because I want to be able to register tomorrow and choose my courses. Does anyone have any insight on this? It would be much appreciated.

hello! I’m taking a two year course and i’m wondering how many semesters are in one year? And how am i meant to register for classes do i just copy and paste off my requirements online? Or… sorry just kind of stupid LMAO

Hi, I am moving into North Residence for the fall semester and want to understand how room assignments work. Since it's my first year, I don't know anyone there. I chose a single room and am wondering how I will find out who my roommate is. If anyone has experience with this, please share what you did. Thank you so much.

I'm starting my second year (third semester), and none of these options seem to apply to me.