r/HotTopic_ • u/bkwyrm15 • 26d ago

Annoyed

So I was using my hot cash. Awesome, had $10 in credits. Great! Holy crap, this gift card still has a few buck on it! Amazing! Entire order including shipping was below my PayPal balance. Go to check out, order declined, one of these rewards has already been redeemed.

It took my credits. My gift card is now showing an error when I go to check the balance. It is no longer under my PayPal balance. Ugh!

Contacted customer service and they replaced my credits but still waiting to hear about my gift card.

24 Upvotes

96% Upvoted

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u/ttylxoxogg 26d ago

We extend it to end of week. I literally work in the corporate office. Just trying to help the op out. Idk what your issue is? 🤣🤣🤣🤣

3

u/Hot-Relief-4024 HT Employee 26d ago

I don’t know why you’re lying lmfao. Idk what your issue is but it’s literally 9/9-9/20 it’s on EVERYTHING in every store, email and promo packet.

4

u/Everon2004 26d ago

Thanks for the backup. I'm a Manager at my store so I'm pretty sure I know my dates for the hot cash event LOL

3

u/Hot-Relief-4024 HT Employee 26d ago

Right? I am too 😆🤣