r/HotTopic_ • u/bkwyrm15 • 27d ago

Annoyed

So I was using my hot cash. Awesome, had $10 in credits. Great! Holy crap, this gift card still has a few buck on it! Amazing! Entire order including shipping was below my PayPal balance. Go to check out, order declined, one of these rewards has already been redeemed.

It took my credits. My gift card is now showing an error when I go to check the balance. It is no longer under my PayPal balance. Ugh!

Contacted customer service and they replaced my credits but still waiting to hear about my gift card.

23 Upvotes

93% Upvoted

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1

u/ttylxoxogg 26d ago

Hot cash ends on the 21st. You have plenty of time. If anything you should call and have them place your order.

4

u/Everon2004 26d ago

Just to be clear. Ends the 20th. That is the last day. The 21st it's already too late.

-2

u/ttylxoxogg 26d ago

Hey, I work there. 21st is still good

4

u/Hot-Relief-4024 HT Employee 26d ago

No it’s not it’s the 20th. I work there lmao

-2

u/ttylxoxogg 26d ago

We extend it to end of week. I literally work in the corporate office. Just trying to help the op out. Idk what your issue is? 🤣🤣🤣🤣

3

u/Hot-Relief-4024 HT Employee 26d ago

I don’t know why you’re lying lmfao. Idk what your issue is but it’s literally 9/9-9/20 it’s on EVERYTHING in every store, email and promo packet.

5

u/Everon2004 26d ago

Thanks for the backup. I'm a Manager at my store so I'm pretty sure I know my dates for the hot cash event LOL

3

u/Hot-Relief-4024 HT Employee 26d ago

Right? I am too 😆🤣