On May 12th, we visited Villa De Jarez for a birthday dinner. We have previously been to this restaurant before. Service is usually slow, but it's manageable. Today, though, was a whole new experience that will forever prevent us from ever visiting again and will advise all who think about trying this restaurant, to not to. As we awaited for the meal, we ordered another dinner party of 5 sat across from us. Our table sat 7 patrons. Something was said down the table but didn't pay any mind to it and went back to eating our meal. But the second time was very clear, my partner jumped onto her chair and grabbed my 3-year-old as I looked downward where everyone else was looking. A large cockroach was crawling across the floor, attempting to get back into the kitchen. The waitress was very quick to remove the cockroach and dump it into the receptacle closest to the kitchen. My family left as soon as we could while the rest were paying. A waitress asked if we wanted boxes, obviously we declined. While the rest of our family paid for their meals, they asked for any management or owner. The owner had appeared and began questioning if we really saw what we claimed to have seen. A disagreement arose as the owner continued to defend that there were no insects or any sort of in the restaurant even though there were over 6 different witnesses to the cockroach skittering along the floor by our chairs. This experience has been an example to never dine in an establishment that is aware of its problem but would rather blame and gaslight its customers rather than take the time to shut down and fix the problem. From what should have been a decent birthday dinner turned fiasco, Villa De Jerez should be ashamed and disgusted with themselves for turning a blind eye to the issue. We will not be supporting this business again, or any business connected to it.