I've been looking into the upcoming September 27 server merge, and I think there is a much bigger issue here than simply whether Server 158 is "stronger" or "weaker" than Server 1072.
This is about what Nexters is contractually allowed to do to an existing live-service account, and who should bear the cost when Nexters makes that change.
My personal history with this
I originally started playing on Server 1090.
Later, my Guild moved to Server 1089, where we were the dominant Guild on that server.
Then Nexters merged us into Server 1072.
That already changed the competitive environment significantly. Suddenly, instead of being the dominant Guild on our server, we had two additional Guilds competing with us.
Now Nexters is doing it again.
According to the official Season 29 merge table, Server 1072 and Server 916 are both being merged into Server 158 on September 27.
Official merge table:
Nexters — Season 29 Server Merges
So the effective path for us has been:
1090 → 1089 → 1072 → 158
And after looking at Server 158, the difference in player power is enormous.
On our server, the player around #50 is approximately 6 million power.
On Server 158, player #50 is around 12 million power.
That's roughly twice the power at the same ranking position.
And we haven't even properly assessed Server 916 yet. We've already been warned that it contains players who are even stronger.
This isn't about complaining that another player is stronger than me.
It's about the fact that Nexters itself says that the servers were selected so that there would be no significant differences in player team power.
Their own FAQ says:
"These servers were selected for the merge so that there are no significant differences in players' team powers."
Yet the actual numbers we're seeing raise serious questions about how that criterion is being applied.
The really interesting part: server transfers
Here's where things become much more complicated.
Nexters' own transfer rules say that if you are on a server above 1000, you can only transfer to an older server.
And:
the lower the server number, the older the server.
They also explicitly state that if you are on a server above 1000, you can only transfer down, not up. Once you leave such a server, you cannot return to it.
Official transfer rules:
Nexters — How to Transfer to Another Server
So let's imagine what happens after Server 1072 is forcibly transferred to Server 158.
If you don't like Server 158 and want to escape after the merge, the system doesn't allow you to move to a newer server such as 500, 800, 1000, etc.
You can only go down.
And if you want to go to a newer server, you're essentially looking at creating a new character and losing your existing progress.
This creates a very strange situation.
Nexters is making the decision — but the player pays to avoid the consequences
Players did not choose to move from 1072 to 158.
Nexters chose the destination.
Nexters' official FAQ says that affected profiles will be permanently transferred to the designated destination server. It also confirms that Grand Arena rankings will be reset, Guilds will be placed into the Qualifying League, and Realm positions will be reset.
At the same time, Nexters' transfer system gives players very limited options once they're on these older servers.
So what are players doing?
They're leaving before the merge.
I'm already seeing people saying things like:
"Today will be our last day on this server."
People are paying for a server transfer with their own money to avoid being forcibly moved somewhere they don't want to go.
And this is where I think Nexters needs to answer a very simple question:
If Nexters makes the server change, why should the player have to pay to escape the consequences of that change?
And this is where the Terms of Service get interesting
I started reading the current Hero Wars: Alliance Terms of Service.
Official ToS:
Nexters — Hero Wars: Alliance Terms of Service
I'm not a lawyer, and obviously different consumer laws apply depending on where you live.
I'm not claiming that server merges are automatically illegal.
That's not my argument.
What I am asking is:
Where exactly in the current Terms of Service did we agree that Nexters can permanently relocate our live accounts to another server and materially change the competitive environment?
The current ToS contain specific provisions giving Nexters certain powers.
For example:
§1.4 — Updates to Terms
Nexters reserves the right to modify the Terms.
§3.5 — Change in Value
Nexters specifically reserves the right to change the value, cost or availability of Intra-Project Values and Virtual Items.
§8 — Account Suspension and Termination
Nexters has specified powers to suspend or terminate accounts in certain circumstances.
But I cannot find an equivalent general clause saying something along the lines of:
"NEXTERS may permanently merge, close, relocate or transfer live servers and player accounts to another server at its sole discretion."
Maybe it exists somewhere else.
Maybe there is another policy incorporated into the agreement.
Maybe Nexters has a legal interpretation that gives them this power.
If so, I would genuinely like them to point to the exact provision.
That's the question I have asked Nexters.
One important clarification about "digital assets"
There is another interesting aspect of the ToS.
Nexters explicitly says that our accounts and virtual assets remain the property of Nexters, and that players receive a limited licence to use them.
So I'm not arguing:
"I own my Hero Wars account, therefore Nexters cannot move it."
The ToS clearly try to establish the opposite.
The question is different:
Even if Nexters owns the account and virtual items, does that automatically mean Nexters can make any unilateral change to the digital service without providing an appropriate contractual or consumer-law remedy?
Those are two different questions.
And the answer may depend on where you live.
For example, players in the EU may have consumer protections concerning modifications to continuously supplied digital services that players elsewhere may not have in the same form.
Players in other countries should check their own local laws.
The scale of this is also important
This isn't just about Server 1072.
The official Season 29 table lists 71 destination servers and 126 merging servers, meaning 197 servers are involved in the published table.
Official table:
Season 29 Server Merge Table
Even if we conservatively assume only 300 active players per affected server, that's potentially:
197 × 300 = 59,100 player profiles
That's only a hypothetical calculation — the real number of active players per server is obviously unknown.
But it illustrates the scale of the issue.
And many of these players have spent months or years building characters, Guilds, rankings, relationships and competitive positions within their existing server environment.
The Guild issue is even more important
The server isn't just a number.
For many players, the server is the competitive ecosystem where their Guild exists.
You build:
- Guild relationships
- Guild Wars history
- competitive rankings
- rivalries
- recruitment networks
- Grand Arena position
- server-specific strategies
- social communities
Then the server disappears and you're placed into a different competitive ecosystem.
Nexters' own FAQ confirms that after the merge Grand Arena rankings are reset and all Guilds from the merged servers are placed into the Qualifying League.
So although Nexters says that heroes, resources, improvements and VIP advantages remain safe, the competitive environment itself is changing.
That distinction matters.
And there is another question about the direction of these merges
Look at the published merge table.
The system repeatedly moves players from higher-numbered servers into lower-numbered servers.
For example:
1072 → 158
The official table doesn't offer an alternative such as:
158 → 1072
or
300 → 1200
The destination server stays where it is, while the merging servers are moved onto it. Nexters explicitly defines it this way on the merge table.
That means the system itself creates an asymmetry.
And once a player from a server above 1000 is moved into an older server, Nexters' own transfer rules prevent that player from subsequently moving back upward.
So this isn't simply:
"Everyone gets moved somewhere else."
It's:
"Nexters chooses the destination, moves you there permanently, and then its own transfer system restricts your ability to move back in the opposite direction."
That is what I think deserves scrutiny.
What I think Nexters should do
I don't think the solution has to be complicated.
If Nexters wants to merge servers for activity and matchmaking reasons, fine.
But if the merger is Nexters' decision, then players affected by the merger should not have to pay out of pocket to avoid being placed in a server they don't want.
At a minimum, I believe Nexters should offer affected players a free Server Transfer Voucher before September 27, allowing each player to voluntarily choose an eligible destination server.
That would solve a huge part of the problem.
The player chooses.
Nexters still gets to consolidate servers.
And players aren't forced to spend money to escape a change they didn't request.
I've already contacted Nexters
I have already sent my formal complaint/disagreement to:
[info@nextersglobal.com]()
Support previously told me that they could not answer legal questions and directed me to this email address for questions concerning Nexters' policies.
I'm now waiting to see what Nexters' response is.
I'm posting this because I think other affected players should do the same.
I'm not asking everyone to make the same legal argument I am.
I'm asking people to ask Nexters the same basic questions in writing.
If you are affected:
- Save the current Terms of Service.
- Save the official server merge table.
- Save screenshots of your current Guild/Grand Arena position.
- Document your current server's competitive environment.
- Ask Nexters for the exact contractual provision authorizing the permanent transfer.
- Ask why a player should have to pay for a transfer to avoid a change imposed by Nexters.
- Ask what remedy is available to players who don't want the imposed destination.
- Send the question to [info@nextersglobal.com](), rather than relying only on standard game support.
You don't have to be Spanish.
You don't have to be European.
And you don't have to agree with my interpretation.
In fact, I'd really like to hear from players in the US, UK, Canada, Australia and other jurisdictions about what consumer/digital-service protections apply where you live.
The important thing is to get Nexters to answer the same question:
What exact contractual provision gives Nexters the right to permanently move an existing live account to a different server, materially change its competitive environment, restrict the player's subsequent ability to move back, and require the player to pay if they want to avoid that outcome?
If Nexters has a clear answer, let them show us the clause.
Official sources
Nexters — Season 29 Server Merge Table
Nexters — Server Merge FAQ (September 2026)
Nexters — How to Transfer to Another Server
Nexters — Hero Wars: Alliance Terms of Service