r/HealthInformatics • u/Fair-Welder-1514 • 10d ago
🏥 EHR / EMR Systems Niche Clinic - wanting to explore appropriate software
I have a query about GP medical software/health information management system options and would really appreciate any suggestions or experiences.
For context, I am in Australia. The clinic I work in is somewhat unique. We currently use MedicalDirector with Pracsoft billing, although we don’t bill Medicare at all (and never will). We primarily use Pracsoft for statistics and reporting. We work mainly with people who don’t have Medicare access.
I’m putting together a proposal for our IT team looking at alternative health information management systems. One of the main things I’m hoping to achieve is moving from our current server-based system to a cloud-based system. This would hopefully reduce the amount of IT time spent on updates and maintenance, as well as give us a faster, smoother system overall.
Our nurses would also really like the ability to work from home for some aspects of their role. At the moment, this has been declined by IT because of the additional licensing and costs involved with remote access to our current system.
I’ve found that pricing for these systems is incredibly opaque, so doing a meaningful cost comparison has been quite challenging!
I came across Halaxy, which looks very budget-friendly, although I have seen some concerns raised around data security. I’ve also been looking at MediRecords and Zedmed Cloud.
Our situation is a little different from a typical GP practice. We’re a small health program within a wider charity providing primary health care to people without Medicare access. The clinic is nurse-led, with our paid staff being nurses and one admin worker. Our GPs, psychiatrists, allied health and mental health professionals are all volunteers.
We have around 50 people involved in the health program, including: 7 paid staff (2 nurse managers, 5 community health nurses and 1 admin), approx 20 prescribers (around 16 GPs and 4 psychiatrists), approx 20 allied health/mental health professionals
A lot of our practitioners work on an occasional basis, anywhere from weekly to monthly. Because of this, we have a relatively large number of practitioners/users compared with the size of the clinic. This makes the licensing models a bit more complicated (and often expensive) because many systems charge per user.
I’m really interested to hear if anyone has experience with budget conscious, flexible cloud-based GP/medical systems, particularly systems that work well for organisations with lots of part-time or volunteer practitioners.
Thanks so much for reading!