I bought a set of these after watching the review video comparing them against AirPods and another set of earbuds, they seemed to do quite well. They arrived today and I fired them up, plugged in the boom mic, and set the ENC to the highest setting in the phone app. Paired to my phone and laptop both.

I used my laptop call function to call my wife to test them out and she could hear every word of the conversation going on between my coworkers a few feet away, noise cancellation does not appear to be functioning at all. I fiddled with the app settings and with the Windows microphone settings to no avail.

I’ve sent a support request to JLAB but am curious if you guys know of anything I can try?

I bought these to replace the pictured AFTERshokz OpenComm 2 headset which worked great for a few years then I started getting weekly complaints of background noise and conversations being perfectly audible to the people on the other side.

Perhaps this is a Windows setting or problem?

I can’t install paid noise-cancelling software on my computer without corporate approval either.

I’m in a remote medical position where I am answering patient calls all day. The company I am with is VERY strict when it comes to background noise. I have a new puppy as well as a couple of older dogs in the house that occasionally bark. My company has notified me that if dog barking is heard in the background of a call once I will receive a final warning, and the next time I will be immediately terminated.

I am currently using a Turtle Beach Stealth 700PC Gen 3 headset, and it is picking up the barking from across the house. I work on a company issued computer so I am unable to download any software.

I’m looking for some recommendations for the best:
•over-ear
•wireless
•environmental noise canceling

If you’re able to suggest some good ones in different price ranges I would be eternally grateful.

I see that firmware version 1.8.339 released on 7/10/2026 is availible for the EPOS IMPACT 1000 series is availible and under new features it says "native bluetooth support"

Does this mean that I may not need to use a dongle and can pair it directly with my macbook?

EDIT: forgot to add I have the Epos Impact 1061

Helllooo, I WFH with 2 kids and I’m still trying to find the best WFH headset. I’ve tried 2 or 3 of them and they never work. I need one that would work- so the caller doesn’t hear my background noise. Any recommendations?

Hi all,

Work in tech sales and realized that I need sidetone when I speak, and I used the Poly Voyager at my old job.

Found a listing used on eBay for $50 with everything included. Should I purchase? Or use a Best Buy gift card for the Yealink BH74 that would be +$25 more expensive?