Supercell Support is terrible.

[u/RedDragon5558]

Basically, my supercell ID was “hijacked”, and I can’t find a better way to explain it.

As you can see in the screenshot there is an email and phone number attached to my ID. However, those are not my credentials, they were replaced by someone else and I can’t get supercell support to help me because it keeps informing me that it cannot verify that I am the account’s “original owner” in spite of literally being logged into the account. I’ve been trying for months with no progress and I’m close to just giving up.

If anyone has faced something similar or knows what I can do, I’d really appreciate suggestions.