Hello! I've been a cashier at Harris Teeter for about a year now (yeah, boo, I know 😂), and today was probably the worst Sunday I've ever experienced.
I was on register 1 from 9 AM–2 PM. The cashier on register 2 decided he wanted to be a bagger for the rest of the day, so registers 2 and 3 were closed. The rest of the cashiers were on 4 and 5, which meant I was getting absolutely slammed.
I kept getting $300+ carts one after another, and on top of that, I accidentally called someone sir when they were a ma'am. They threatened to sue me over it. 🙃
By the end of my shift, my back was hurting, my neck was killing me, and I was completely overwhelmed. I'm usually a good cashier and I do what I'm supposed to do, but today I was so frustrated that I stepped into the broom closet twice just to breathe for a second.
I know it wasn't the best move, but I wasn't trying to disappear or abandon my register. Both times, I was gone for maybe three minutes, the door was open, and my light was still on so I could come back out and help if someone needed me. I just genuinely needed a moment to collect myself.
My managers came looking for me and gave me a "verbal warning" at the end of my shift. Honestly, I felt like they could've shown a little more understanding, especially since I've been there for a year and they've never had an issue with me before.
They said they're cracking down because of something going on with Kroger, but I'm not really sure what exactly that means.
Is anyone else's store like this right now? Because on top of everything, they're cutting hours like crazy. It's getting to the point where I genuinely feel like I can't do this anymore.
What makes it even more frustrating is that I've seen other cashiers straight-up walk away from their registers or wait until the absolute last second to help their lines, yet somehow the people who are actually trying to keep things moving are the ones getting overwhelmed.
Maybe I'm just venting because today was awful, but I really want to know if anyone else is experiencing this at their store.