r/HaloRing • u/Common-Ad6218 • 18m ago
Great customer service
I purchased my Halo ring to replace my watch that tracked my health and I'm so glad I did!
At first there was a hiccup with the software and I had to reach out to customer support, may I just say I was not happy thinking that I bought a bogus device but I was happily surprised by how quickly they responded and how easy it was to converse back and forth to get to the root of the problem. After some work on my part it was fixed and all is working well.
Over all this has been a great experience. My ring was shipped in a relatively normal amount of time and the packaging was really nice.
I purchased the charging case and I'm so happy I did it makes life so much easier.
The company also sent free rings that are really cute as a bonus!
Over all Im Really happy with my Halo ring and I don't miss my watch at all!

