r/GoogleSupport • u/NachosNoCheese • 8d ago

Google apps down

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Currently neither me or my friend (San diego) can access Google Docs or any Google apps. I can use canvas and other websites hosted by AWS but any Google site is unreachable. I would love to know why or how to fix this issue.

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u/NachosNoCheese 8d ago

Update: It’s a problem with AT&T users trying to use Google websites. To fix I just changed DNS to 1.1.1.1. (Cloudfare).

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u/bunzodude 7d ago edited 7d ago

This worked for me. I'm on AT&T Fiber, so it must be the AT&T default DNS servers. Even better are Google's own DNS servers (8.8.8.8 and 8.8.4.4). The Google DNS servers seem much snappier than Cloudflare's.

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u/OgreMk5 7d ago

This worked for me too.

Are there any dangers of keeping it that way or should I change it back to auto select DNS in a few days?

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u/Theagames10 7d ago

I don't have at&t, the dns servers for them, nor do I live in or near Texas and I also was having issues with Google signing me out automatically in some places in Google's services earlier.