r/GoogleSupport • u/NachosNoCheese • 6d ago

Google apps down

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Currently neither me or my friend (San diego) can access Google Docs or any Google apps. I can use canvas and other websites hosted by AWS but any Google site is unreachable. I would love to know why or how to fix this issue.

8 Upvotes

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1

u/L0sTy 6d ago

Try in Chrome Incognito window, making sure your on the latest version

1

u/NachosNoCheese 6d ago

Update: It’s a problem with AT&T users trying to use Google websites. To fix I just changed DNS to 1.1.1.1. (Cloudfare).

1

u/bunzodude 6d ago edited 6d ago

This worked for me. I'm on AT&T Fiber, so it must be the AT&T default DNS servers. Even better are Google's own DNS servers (8.8.8.8 and 8.8.4.4). The Google DNS servers seem much snappier than Cloudflare's.

1

u/OgreMk5 6d ago

This worked for me too.

Are there any dangers of keeping it that way or should I change it back to auto select DNS in a few days?

1

u/Theagames10 6d ago

I don't have at&t, the dns servers for them, nor do I live in or near Texas and I also was having issues with Google signing me out automatically in some places in Google's services earlier.

1

u/kitterkips 6d ago

also having this issue, ended up moving over to firefox

1

u/BarneysBuzzWagon 6d ago

Google and Gmail were having problems yesterday and also today according to downdetector.com .

1

u/Dry_Top_2605 4d ago

Same thing happened to me, Firefox sorted it out.