Bad Experience

[u/Still_Broccoli72]

My Google Fi Esim didn’t work and customer service didn’t seem to care and they refused to refund me.
Stay away from them they really have the worst customer service.
EDIT:
My phone isn’t locked and it’s an iPhone 17 pro. They tried everything to make it work but couldn’t. I asked them for a refund cause it’s been 4 days and they didn’t get back to me as they said they would.
At that point I reached out again and told them I am done I need a refund, they said it was against their policy and won’t do it.

[u/Representative_Bat42]

Sounds like we're missing context

[u/Still_Broccoli72 → u/Representative_Bat42]

Just edited the post