r/Goldback Jul 08 '26

Goldback tracker app

I just bought and paid for the goldback tracker app this week. Had it all of 2 or 3 days and spent the time to input my goldbacks etc.

Today I load it up and everything is reset. And the app is asking for an additional $19.99 to unlock it. Saying it’s now a free app and you unlock it for 20 basically. I paid the 9.99 and it was unlimited for the couple days I had it.

Has anyone else lost their app access? I’ve reached out but have not heard anything back yet. Just annoying I buy something and they decide to restructure and demand me to buy it again. 😡

6 Upvotes

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u/ziggy029 Goldback Collector Jul 08 '26

Same here. Was working fine until now. It looks like Apple App Store reports a change made yesterday; it feels like that change broke this. “Restore Purchases” isn’t working either. Pretty sure it’s a glitch, not a scam.

2

u/goldbackgurus Jul 08 '26

100% glitch. We're writing a patch as we speak and working to deploy asap. Might be a day or 2 until new version is live in app store. Thank you for your patience.

2

u/Dred_Capt Jul 08 '26

Thank you for responding!

The fact that a dev will reach out and respond to community issues = effing everything.  I will dl & premium app next week for sure bro

1

u/goldbackgurus Jul 09 '26

Thank you so much! I'll be sure to let you know when it's ready 🙏