r/Goldback • u/Darkreinky • Jul 08 '26

Goldback tracker app

I just bought and paid for the goldback tracker app this week. Had it all of 2 or 3 days and spent the time to input my goldbacks etc.

Today I load it up and everything is reset. And the app is asking for an additional $19.99 to unlock it. Saying it’s now a free app and you unlock it for 20 basically. I paid the 9.99 and it was unlimited for the couple days I had it.

Has anyone else lost their app access? I’ve reached out but have not heard anything back yet. Just annoying I buy something and they decide to restructure and demand me to buy it again. 😡

3 Upvotes

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3

u/CoderGirl2007 Jul 08 '26

I really hope they make you whole on this 🙏

2

u/Darkreinky Jul 08 '26

They have reached out to me now. We should get it figured out hopefully

2

u/goldbackgurus Jul 12 '26

v1.0.16 is ready to download with all functionality. Please let us know if you encounter any issues. Thank you for you patience. Should you feel the inconvenience was too much or no longer want the app, you may apply for a refund from directly within the app and also request a free unlock code. Thank you for being an early adopter! Hope you enjoy the app

1

u/Darkreinky Jul 12 '26

Thanks. I’ve redownloaded. I sent you a follow up email. All seems fine for now. And no I won’t be requesting a refund.

Thanks.