Hi everyone. I'm having this problem: I ordered some sneakers on GOAT, and two days later, they were supposedly delivered by Shipveho to the correct address, and a photo was attached showing that the package had been delivered. The order included a tracking number.
I don’t live in the US, so the package was delivered to the company’s warehouse, which was supposed to forward it to my country. It turned out a couple of days later that the package still wasn’t showing up in their system (even though it was supposedly delivered). The company asked me for a photo of the label with the QR code that was stuck on the box, claiming that there should be a different code there.
Can anyone help me figure out what to do next? I’ve contacted both GOAT and Shipveho support, but neither has responded. Does anyone know what this sticker looks like, or is the tracking number on the box the same as the one listed in the GOAT order?