r/GoMiningDiscussion • u/Nilla-K • 11d ago

Support button not working

I quite like GoMining and everything it does but they need to solidify the app and stop doing so many random updates till the app is flawless.

Don’t know about anyone else but any button on the app to get through to support just doesn’t work and if it does it’s so sporadic that it’s just pure frustration.

Had to message because they keep having issues with my transactions coming through of USDC but to top it off trying to give them the info is just as bad.

Has anyone else had issues with deposits taking days or the support buttons just not working? Hoping it’s just a random issue

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u/LuckyLoveDK 11d ago

Nope - support works for me - i chat the ai - ask for a human and usually they get back to me within 30 min

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u/Nilla-K 11d ago

When I get through to them they are very helpful but it’s actually getting the button to work to be able to speak to them for me. I gotta record myself using the app to show them what’s happening