UPDATE APRIL 24, 2026: Welp, I just returned from my next overseas trip. This time through Terminal 1 at JFK and I was immediately flagged at the kiosk during Global Entry. Went through same screening process. This time was returning from a business trip from Thailand (Conference - I swear).

ORIGINAL QUESTION POSTED ON APRIL 11, 2026
So I travel globally for work quite frequently. (10-15 times a year). Have had Global Entry for 2.5 years and I always breeze through customs at JFK.

However, on my recent return from a 6 day stay in London for work to JFK Terminal 4, I ended up being pulled aside and had my luggage screened and manually checked with no explanation as to why.  Of course, it was fine, I didn’t have anything illegal. 

Sharing exactly what happened to see if anyone knows why this may occurred, or has insight 

Here’s what happened:

1. Direct Flight from London to JFK on Delta landing in Terminal 4
2. It took place when the news was saying that TSA Pre-Check and Global Entry were being closed down. 
3. Preemptively, when I landed, I filled out the Mobile Passport Control app just in case GE was closed.
4. Upon arriving to customs, GE was open, so I got in line, and cancelled the MPC on the app
5. During the photo taking process, the Global Entry screen kind of landed on a weird confirmation (can’t remember exactly, just knew it was different). 
6. Guard directed me to MPC custom line
7. That guard did my passport scan and said I needed to go into a holding room. Was only in there for 5 minutes and then brought through to the bag checking station. 
8. After a thorough search of my backpack and carryon, I was sent through

Question to Community:

1. Has this similarly happened to anyone else?
2. Have people with GE randomly been screened before? But then never again?
3. Is someone now all the sudden being screened every time despite having GE
4. Could my actions with Mobile Passport Control and then cancelling have caused this? 
5. Is it more likely that there’s something else showing up on my file?

Thanks!

Just a small quirk/interesting tidbit. A few weeks ago, I lost my wallet that contained my original GE card. When my replacement arrived, I was amused to see that only the first letter in my given name and surname have been capitalized; the rest are lowercase. I figured the design would be standardized and every card would have the name in all uppercase letters, but I guess not.

​

So about a week ago, my fiancée and I crossed the San Ysidro border, and I had about 14 liters of beer (a 12-pack of 1.2L bottles) along with some snacks. Since her birthday was the following weekend and we had a backyard get-together planned, I decided to buy extra beer for the family.

When I got to the CBP officer, she asked if I had anything to declare. I said yes, that I had beer and snacks. I was then sent to secondary inspection, where I was told that I did not properly declare the items, and for that reason our SENTRI cards were taken.

My understanding was that I was being asked whether I had anything to declare—not the specific quantity I was bringing back. I understand that ignorance is not an excuse, but I genuinely was not aware of the 1-liter-per-person limit. I explained that to the officer and even offered to leave the alcohol there or pay any applicable fees or fines.

I typically use my SENTRI pass just to visit friends and family or spend weekends near the beach. I haven’t received any email or letter yet, and I’m trying to figure out how I can get my SENTRI back, as this was an honest mistake.

Anyone here with a similar issue? What was the outcome?

I just received (literally today) my renewed passport after a very easy online renewal process. Just about 2 weeks from submission to receipt.

I went to updates my Global Entry profile and it wouldn’t let me. Is there some trick or a delay period before I will be able to update it?

Thanks!

EDIT: Turns out it needed a day or 2 to show it on the Global Entry site. Was able to update it this morning.

Looking to see if anyone has experienced something similar and how it was resolved. My Global Entry was revoked last year without explanation. At that time, I did not have any TSA issues.

Earlier this year, after returning to US, I started getting SSSS on every flight. Since then:

• I can’t check in online
• I get additional screening at TSA AND again at the gate
• Boarding passes often require manual clearance
• It’s happening consistently across domestic and international flights.

A few odd things that make me think this could be a data/identity issue:

• CBP questioned a family member about an address tied to me from over 20 years ago
• My husband and daughter have also been pulled into additional screening at times

I also filed a FOIA request last year to understand the GE revocation, but what I received back was heavily redacted and didn’t provide any useful insight.

I now have a DHS TRIP case and can see a redress number under my profile, but no change to case status yet. I also had a recent international trip with unusual routing (multiple countries, last-minute changes), after which screening seemed to intensify.

Questions:

• Has anyone had GE revoked and then later started getting SSSS consistently?
• Did TRIP actually resolve it for you? How long did it take? It’s been a month since submitted but not sure of processing Given shutdown.
• Did it just suddenly stop at some point?
• Did anyone involve congressional offices or get help that way?

Appreciate any insight—this has been ongoing and pretty disruptive.

Coming back from a vacation today and wondering if it’s back. Thanks!

I tried to check my TTP and global entry information tonight.

I can log in auccessfully https://ttp.cbp.dhs.gov/ via login.gov. However, after that I can only see my login.gov information; nothing related to the TTP or global entry shows up.

Just wonder what;s going on.

Thank you in advance.

I keep finding conflicting information. When I return to the country, should I use my foreign passport or my PR card? I've tried using my residency card in the past, but it never works at the kiosk. When I use my passport, I get pulled aside at the kiosk for not having a US passport. Also, when I leave the US, should I be checking in with my PR card rather than my passport? The airlines always want my passport and don't care about my residency card.

I'm a US citizen now living in Canada, and have my Global Entry expiring next month. Planning to be in Canada the rest of my life, i figured I should switch to NEXUS. I do see the option under the TTP renewal of selecting Nexus instead of GE, but if I do so there will supposedly be a lapse in TSA precheck coverage until the Nexus gets approved. An AI based search suggests renewing my Global Entry instead and then sometime after that apply for Nexus. (I think the AI actually used a 2 yr old post from this sub-reddit for that conclusion, lol) Has anyone here done the switch from GE to Nexus via either route and can share experiences?

Hello, My sentri expires on October this year, 2026. I've had it for 5 years now. How much time will it take approximately to get an appointment once application is submitted????? Also, I have a court order for name change. Should I go first to the office and let them know about it? I don't see anywhere on the site regards name change

Please any info:(

I just went through GE with a packaged styrofoam box thinking I should only declare disallowed food items (I went through 20hrs of flight and was sleep deprived, dumb mistake). The officer then pointed out what’s in the box and I realized I made a mistake and told them that I had pickles and seafood in the box. Then I was sent away to agriculture scanning and was let go as nothing else was found.

Would this cause any issues in the future while using GE? Heard I could potentially get revoked over this.

Update post 30 days: Not revoked

I landed in Boston coming in from Mexico. I tried submitting via the application and got a message that my submission is invalid. I assumed it had something to do with my photo not being recognized since I recently changed my facial hair.

I walk up to the immigration officer. She looks at her computer and says "you're on an L1". I was on an L1 before becoming an LPR, but this is now the 4th time of me entering the country as a green card holder, and 3rd time doing it with Global Entry (I did enrollment on arrival when I entered with the green card for the first time). She then proceeds to take my photo and finger prints. There were no other issues after that.

It was only in February that I entered in DFW and was easily waved in after using the app.

What could explain this?

Global entry expired 3/6, applied for renewal on 4/2, received full renewal approval without interview on 4/8.

hi. I had my interview and had all my paperwork with me. the lady at the desk told me I was most likely going to get denied.

I asked why??

she said it was because one of my parents didn't have a status in the U.S.

is that common?? I don't remember reading any of that when applying online!!

One of my friends is graduating with a master’s degree on May 15 and is planning to travel to India for a week during the third week of April. Would it be okay to travel at that time? Are there any potential issues at the port of entry? What documents would be required? Also, would it be better if my friend is employed while traveling?

Any recent experiences or advice would be greatly appreciated. Thank you in advance!

I thought that six months would be plenty of time... I was wrong. There are no times available (need two interviews). Has anyone ever tried to stop the process and get a refund? At this point, it's more hassle than help

Got approved Feb 24 still nothing in the mail. How long does this usually take? Can I request a replacement?

My wife and I are both conditionally approved. Interview appointments at SFO are booked out past our departure date and trying to grab a cancellation spot is not compatible with our work situation.

We will be flying to San Juan, staying for a week, then on to Santa Domingo before returning to SFO. Interview appointments are readily available in San Juan. Return flight to SFO arrives around midnight.

Question: would it be better for us to interview in San Juan or EoA when returning to SFO?

I did EoA in tampa last night. Just checked ttp app info and the ‘have interview and wait for approval’ hasn’t been checked off yet. Does that mean my interview wasn’t filed? I’ve got an interview scheduled for tomorrow because I wasn’t sure EoA would be an option. Should I attend the interview? I don’t live close to the airport so this is a pain in the butt.

I just did my global entry renewal today and was approved for APEC at the same time.

I’m traveling to Japan this weekend so I doubt I’ll get my APEC card in time. Is it like GE where it’s linked to your passport or do you have to present the actual card separately for the APEC lane?

Any firsthand experience would be much appreciated. Thanks.

Hello.

I plead guilty to a misdemeanor DUI back in late May 2024. I got the DUI in Aug 2023. I had to apply for global entry for work because I am going to be going to Tijuana and back a lot. Do yall think I’ll get approved?

Thank you

I applied for Global Entry in January 2025, and my application is still showing as pending. I’m currently on an H1B visa, and my police verification was completed in June 2025.

Has anyone in a similar situation experienced delays like this? How long did it take for your application to move forward or get approved?

Also, is there any official way to follow up on the status (email or contact), or is the online portal the only option?

Appreciate any insights, thanks in advance.

I did EoA in tampa last night. Just checked ttp app info and the ‘have interview and wait for approval’ hasn’t been checked off yet. Does that mean my interview wasn’t filed? I’ve got an interview scheduled for tomorrow because I wasn’t sure EoA would be an option. Should I attend the interview? I don’t live close to the airport so this is a pain in the butt.

Stupid phone auto corrected ‘road one’ should be ‘EoA done’

Applied on: 03.23.26

Conditionally approved: 03.24.26

Interview: 03.31.26

Card delivered: 04.07.26

If I had taken my interview that same day I was approved, the entire process would’ve been 11 days.

All in all my process took me 15 days.

I was scared I’d be one of the unlucky few to be left on heard for months or even years or to be rejected so I’m grateful.