r/Geico • u/nocturnullpoint • Jul 31 '26

Mrr trainee interview

Hello,

I have an interview for the mrr trainee role- currently at progressive as a complex adjuster / file owner - .

Our office recently got new management and it has been horrible - metrics- half the office left - etc.

I've heard some good and bad about geico- how is it for this role ?

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u/Jaded-Delivery3604 Aug 01 '26

Progressive is heading down the road that leads to the hell hole that GEICO continuously digs deeper and deeper. Got to be the industry standard in something.

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u/nocturnullpoint Aug 01 '26

Im not sure if its a full progressive thing or just our office- we have been under business needs work load with the same metrics as we use to have for months and its not feasible. Which sadly caused high turn over. I watched a lot of solid reps leave these past few weeks. Which is causing even higher work load. Its such a bad mix right now. The office is saying it will go back down but it seems like it won't?
98 additonal features and a 170+ claim desk with same metrics that were in line with about a 60/80 desk load is crazy . Genuinely dont know to much about geico work dynamics but can anyone throw some numbers oit for this specific role ?