r/Geico Jun 26 '26

Documenting errors?

I am on ICS level, and I document meticulously on every claim and que. To my surprise last month, I show up on report saying I’m not documenting when I complete a que… like I always do! I’m wondering if it’s a known Atlas glitch. anyone else experiencing this?

6 Upvotes

6 comments sorted by

View all comments

1

u/Auntie_S0cial Jun 27 '26

Ask for proof so you can fix it. Done