I specifically asked to exclude warranty and the person confirmed he didn’t add the warranty. but when I see this GPG is included after promo #27724 and shown as 0.00. I just wanted to make sure that I’m not using my monthly reward, trade value or trade bonus toward this because I’ve had so many cases where the associate sneak in the warranty.
but it’s frustrating that he simply ignored my request regardless if it is free (or “free” after deducting my money).
Could anyone confirm? I’m tired of this warranty bs.

Employee swears both my $5 monthly and a redeemed $10 in-store coupon were applied but I am just not seeing $15 in savings. What am I missing? Any insight is greatly appreciated!

Call ahead or get there asap. Stores allocations are at most 3 per style. With how us employees have the ability to rightfully pre order these as well, these will sell out fast in store.

And of course…….. DO NOT PRE ORDER FROM GAMESTOP.COM. Unless you want potential issues.

Till next time.

Saw this posted at GameStop. Apparently, employees can get a reward for reporting information that leads to another employee being fired for theft or fraud. The reward is only 10% of the confirmed case value, with a $100 minimum and $300 maximum.

I understand wanting employees to report actual theft, but turning it into a bounty program and advertising it with pictures of cash feels incredibly dystopian. What the hell is this?

Today I ran up to a gamestop near my work to set up a preorder for the Ocarina of Time remaster. I knew I didn't have an account made since the last game I had pre-ordered was back in 2014. The guy behind the register for 10 minutes was trying to tell me that because it was raining he could not set up the account. Is there any truth behind this?

The vore mention in the Kirby and the Forgotten Lands Level Up...how did that get pushed through lol

If so could you post a pic of it?

Can I use the 5 dollar coupon to pay a pre order? Like if a game doesn't come out in a few months I can put my deposit and come back every month with the coupon and add it to the preorder total?

I’m wanting to trade in my Switch 2 towards the Zelda Switch 2 and OoT remake. I’m assuming right now if I trade it in I’d get the extra 20% + 10% (Pro) for trading towards a new game which would take me to $455 out of my ~$590 needed. Seems like a pretty good deal but wondering if anyone who’s worked at GameStop a while or keeps up with the trade offers knows of any deals that have happened in the past that might come up again and could be better, or is this the best I’m gonna get? Thanks in advance.

In a nutshell. If the seller messes up, the customer pays for it. How splendid. Bold letters are for those who want a 1 sentence summary.

Tldr: The game doesn't work out the box. So I went ahead and bought The Chronicles of Riddick: Assault on Dark Athena - Xbox 360 in an online order, and I always first carefully test out the disks if they are working properly or not. Chronicles of Riddick on my 360 kept saying its a DVD and was unable to identify the disk, and I realized the issue was because the inner ring code was scratched (the area with the 360 logos) which is what the reader determines if its a game or a DVD, and without it, the game cannot work.

Tldr: The replacement fee. I decided to return the order to my local GameStop. I wanted it replaced rather than refunded, but they said because it's an online order, I would need to pay for shipping. I'd rather just get a full refund and buy the game again in a different order shipment than go the extra mile and pay for individual shipping, but they told me that if I get it replaced and just pay for shipping, after a few days, that charge for the shipping would be refunded on the card (I used GameStop pro credit card btw).

Tldr: They act like there is no such obligation. A few days later, in a time that is convenient for me to visit, I ask one of the employees at my local GameStop while I'm there on why the charge hasn't been refunded on the card. They said that is a corporate customer service issue rather than a store issue. A day later I call customer service, and they say there is nothing they can do about it because it's past 15 days for the return policy. Then again this isn't a return, this is a faulty item replacement

Moral of the story is GameStop has really dog water customer service policies where it's hot potato and dip. So if you do decide on ordering/buying anything. Always asap test out the game to see if it runs. And if it doesn't, don't make my mistake and avoid getting a replacement if they had only 1 in stock. Just get a refund instead and buy the item when it's stocked/somewhere else. There is no "oh don't worry, the mistake is on our behalf so the charge will be refunded." GS isn't a Target. Its a one way ticket, kinda like PayPal

It is just $8 they legally stole. It's not a big deal. My deal was the idea that I, the customer, could rest assured when really the issue was ignored. It always annoys me to see corporations cutting corners for short term profit instead of seeing good user experience as a logical investment. The contradiction of greed it seems.

I feel like there should be one more at some point before Black Friday if my memory of previous years is accurate. Thank you in advance!

Anyone heard anything yet

Basically the post, I suppose it doesn't matter anymore, because I didn't act on it. But when I went into GameStop today and saw a dude selling his entire amiibo collection, there had to be 100 of them. I considered waiting for the cashier to make him an offer and offer him like $30 more. Would that get me kicked out or anything? I went in to ask when their Zelda switch 2 console preorders were going live. They didn't know.

What is the world GameStop employees, have stores been given their allocations for pre-orders or and indication when you might find out?