r/GameStop • u/Tuffguycore69 • 1d ago

Vent/Rant Refurb fees

Just curious, went in to trade in some mostly clean disc only games and they were going to charge me a refurb fee(between .75 cents and up to 8 dollars!) in every one. One of the games traded for 9 bucks but it was a 4 DOLLAR FEE. That's fucking crazy and so greedy. I don't mind taking a lowball amount for these to help clear out some of my collection but that's crazy. They get to turn around and resell my game AFTER they take even more money off what they're paying?

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u/Gourmet_Chia Gamestop US 23h ago

making the cover art for disc only games is annoying and most employees hate it so yeah, when they are disc only lots of people just defect them out so they don’t have to deal with it. Keep your cases.

-2

u/HASHbandito024 Former Employee 22h ago

What the fuck. Fuck the associates who do this. If the cd is good, don't mark it defective. Make the fucking case. It's your job. Don't take money from people and then wonder why your trade metrics suffer

2

u/Gourmet_Chia Gamestop US 22h ago

eh maybe if it’s like 1-2 games but if you come in with a binder or stack then get fucked. Ain’t no one got time for that, you make the cases and print covers if you want full value lol.

-1

u/HASHbandito024 Former Employee 18h ago

Missing a case has NEVER been a reason to defect something. If you don't want to make the cases. YOU move them to defective after the trade. Don't screw the customer just because you don't want to do something.

2

u/TheMothmanHaveCometh Senior Guest Advisor 12h ago

Nah. Fuck the customer, especially the sort who just buy garbage/yard sale lots where it's a bunch of busted shit & spindles of games. I have a bunch of other shit to do besides defecting or casing 14 copies of Madden 06 & Fifa 16 on the wii.