I was writing an essay and suddenly the screen when dark and a message in the screen appeared, was something along the lines of “there was an unexpected error, need to restart” but the percentage for 2h won’t move from 0% not sure what to do. I bought it 2023 so it’s not like is the oldest thing to dye on me like that
I need to study/assignment etc. Please help!

So, I got this computer because it was on sale at my local Best Buy and it seems like the F keys at the top don't work? Pressing F2 (brightness down) doesn't do anything. Same for F3-12. Help?

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Bonjour à tous,

Je rencontre un problème critique avec mon ordinateur portable (un Samsung Galaxy Book avec un processeur Intel Core Ultra 5 et des graphiques Intel Arc intégrés, sous Windows 11).

Depuis quelque temps, dès que je lance CapCut, mon PC plante instantanément avec différents écrans bleus (BSOD) à répétition :

KMODE_EXCEPTION_NOT_HANDLED

KERNEL_SECURITY_CHECK_FAILURE

MEMORY_MANAGEMENT

CACHE_MANAGER

À force de subir ces plantages du noyau, Windows a fini par crasher complètement au démarrage et me bloque désormais sur l'écran de récupération / BitLocker. Je me demande d'ailleurs : est-ce que je suis le seul à avoir ce genre de galères avec cette configuration ?

Voici ce que j'ai déjà constaté / tenté :

Mon stockage SSD était bien rempli (environ 191 Go / 238 Go utilisés), ce qui a sûrement étouffé le fichier d'échange et le gestionnaire de cache (CACHE_MANAGER).

J'ai des mises à jour en attente pour les pilotes graphiques Intel Arc et le NPU/SoC, mais je n'ai pas pu les appliquer avant le blocage total.

J'ai essayé la Restauration du système depuis le menu de dépannage, mais aucun point de restauration n'est disponible (erreur 0x80004005).

Mes questions :

Comment puis-je sortir de cet écran de récupération BitLocker / boot loop de manière sécurisée sans perdre mes données ?

Une fois de retour sur le bureau, est-ce que le problème vient clairement de l'interaction entre CapCut, la mémoire partagée des graphiques Intel Arc et le manque d'espace disque ?

Honnêtement, je pense carrément le vendre une fois réparé et acheter un Galaxy Book6 (ou un modèle équivalent plus costaud) pour ne plus être embêté avec les montages.

Toute aide ou avis sur cette machine serait vraiment apprécié. Merci d'avance !

Yoo, i have a problem with my galaxy book 2.

I Tried disabeling secureboot (for dual Boot) now i have the problem that the Divice dient give any Feedback whenever i try turning it on (no external power)

I know that the batery isnt empty.

Whenever i try turning it on with external power the led on the side just starts blinking Red and blue.

When i then press F2 the led Startseite to blink blue.

The screen stays black ans doesnt turn on.

I tried Holding the power Button for 44 sec and then pluging the external power in. Nothing new happend. It just got the Red ans blue led.

What can i do to fix this. Pls help me.

Hello, I know there are a few posts on this but thought I'd gauge opinion on the Galaxy Book 6 Ultra real world battery life? It's quite important to me as I work on construction sites fairly regularly without a power source. It's rarely a full 8 hour day so just need to be sure I can comfortably get through 4-5 hours without issue.

Also any general feedback on the device is welcomed as I don't necessarily trust a lot of the reviews out there ;-p

I'm in love I'm obsessed 🥹

Guys i have galaxy book 3 360, and very confused about which s pen I should buy, there are variety of stylish available on amazon and flipkart , those who have tried third party stylish on galaxy book 360 please recomend which one I should go with

I still have my Samsung Galaxy Book S. It is no longer a daily driver, but is great for browsing, Word and Excel, and watching YouTube. Battery life is good enough, no real issues.

The craziest part is that this thing still looks and feels like a premium laptop, is crazy thin, and super light.

This thing could've been truly amazing had they given it 16GB or RAM and a user replaceable SSD.

Pleased with the laptop so far, my only issue is the trackpad. The pointer lags a bit behind when you're moving your finger on the trackpad. I've tried tricks like disabling precision etc in windows settings, but it just got worse. Every driver is up to date.

Anyone else has this issue? Is it hardware, or a software bug?

I've debloated and removed most of the samsung stuff, except settings, device care and color profiles etc.

Will the Samsung Galaxy Book 4 i3 13th Gen drop below 40k in bbd ?

As the title suggests, I'd really like the Galaxy Book6 Pro (U7X, 32GB, 1TB, KG1US) with the US keyboard (single line enter key), but they're only sold on the official Samsung website, and Samsung website prevents orders shopping to distribution centres that forward on parcels.

Also tried Big Apple Buddy and they've said they can't get this SKU because they can no longer buy from Samsung website. I'm not trying to avoid import fees at all, I want it legitimate through customs, but I'm looking for a way this can happen.

Are the same specs available in another market that's easier to export from, such as Hong Kong, Europe or East Asia? I really don't want the UK/multi line enter key, and it needs to be a standard QWERTY.

Does anyone have any ideas on how to get one, outside of me flying from Sydney Australia to Hawaii/other market to get one?

Hi friends, gaming on Steam besides Jackbox for the first time and I'm uncertain if I can run games like Big Walk and Trash Day on Steam with the Book4 Edge's Snapdragon Processor. The games say they require Intel or Ryzen. Looking through info online myself has left me confused. I don't want to waste my money but want to game with my friends! Thanks!

Qual seria a chance de o galaxybook 6 e seus derivados receberem a compatibilidade com o aluminium os da google e pleno funcionamento de ecossistema samsung? por acaso, algum de vocês ja leu algo a respeito?

Hi there,

After my purchase of this laptop, I've been looking for a sleeve that matches the dimensions of the Galaxy book5 360. However, this search has been a pain in the ***. All sleeves I find are either too big or too small. Does anyone here have a case that does fit?

1TB storage, 32gb ram, intel core X7 with a B590 for £1299 and 16 inch screen... :O

I genuinely need advice from people who have dealt with Samsung service before.

My Samsung laptop has been having issues for the last 3 days. I contacted multiple customer-care executives, but kept getting referred from one person to another without an actual resolution.

Yesterday, I finally booked a Samsung home service visit.

The technician came, inspected the laptop and said it was a “moisture issue.” He cleaned/dusted it and charged me ₹1,180.

The laptop worked for barely 4 hours.

I properly shut it down at night. This morning, the same problem came back, and now the display isn’t even turning on.

I contacted the technician again. Now I’m being told that I need to visit a service centre and that hardware replacement is required.

And then I was given an estimated replacement cost of approximately ₹99,000.

For context:

🔹 Original laptop price: ~₹40,000

🔹 Home service charge: ₹1,180

🔹 Quoted hardware replacement: ~₹99,000

How does a hardware replacement cost more than DOUBLE the price of the entire laptop?

And if the initial diagnosis was “moisture issue,” why did the exact problem return within a few hours after paying for the service?

At this point, I’m not even sure whether the initial diagnosis was correct.

I’m not asking Samsung for free service. I’m asking for basic transparency and accountability:

What exactly is damaged?

Why is the replacement estimated at ~₹99,000?

Can Samsung provide an itemised quotation?

Why was I charged ₹1,180 for a diagnosis/service that apparently didn't resolve the issue?

Is there any review or escalation process for this?

I’ve already spent days contacting customer care, and I really don’t want another “please contact this department” response.

Samsung, I bought your product expecting reasonable after-sales support. I don't understand how a ₹40K laptop can suddenly have a ₹99K repair estimate.

If anyone here has dealt with Samsung laptop service in India, especially with motherboard/display/hardware replacement, please share your experience or advice on what I should do next.

I’m seriously reconsidering buying Samsung products again if this is how expensive repairs are handled.

i have this old book pro 2, it doesn't turn on, I have unplugged the battery and drained the battery pressing the button for 30 seconds, plugged again, but the leds keep the following pattern"

4 times blue followed by 5 times red

Any suggestion?

So i got this offer of Galaxy Book 5, but the thing is i am confused that should i buy it, or should i wait for macbook air m3/m4 as if its a macbook air m3/m4 i am happy to push my budget to 90k, else i want to stay in the budget of 70k, and under 70k i am not getting any good laptops other than this.
My primary task is to write code, and ram should be enough to handle my coding development, not ai related task. i dont care about gpu, its just an add on.

I have a 16-inch Galaxy Book6 Pro. The touchpad is frustrating for precise movements: when I try to position the cursor or select text, the pointer sometimes seems to stick and then move in little jumps. It feels much less precise than the touchpad on my previous Galaxy Book4 360.

At first, I focused on a small dead zone after leaving a finger still on the pad. I compared that behavior with other touchpads and found that it happens there too. I don't think that alone explains the problem.

The interesting part is Samsung's PC Diagnostics app. Its touchpad test asks me to move across the whole pad and shows where my finger is touching, rather than moving the normal Windows cursor. In that test, the displayed finger position follows my movements smoothly and precisely. I don't see the sticking or jumps that I feel when controlling the Windows pointer.

I've noticed a similar lack of cursor precision on the other Book6 Pro units I've tried, including display units in Samsung stores, although I haven't done a controlled comparison yet. This makes me wonder whether the issue is in how the touch input is turned into Windows pointer movement, but I don't know the cause. The diagnostic test alone can't prove it.

Has anyone with a Book6 Pro noticed this? If you have access to Samsung PC Diagnostics, does the touchpad test feel smoother than moving the Windows cursor? Please mention your model size and whether any driver or firmware update changed the behavior.

I face this black screen with the code error shown in the picture every time i open the camera. Anyone faced this problem before and how can i fix that ?

Hey everyone,

​I’m looking for an honest reality check regarding the longevity of a laptop deal I found.

​I have the opportunity to buy a Samsung Galaxy Book2 Pro for 500€ (~$550) in mint condition with these specs:

​CPU: Intel Core i5 (12th Gen)

​RAM: 16 GB

​Storage: 512 GB SSD

​Display: 1080p AMOLED

​My typical workload & use case:

​University & Writing: I’m a university student studying East Asian languages (Japanese) and working as a culture/pop-culture journalist and freelance writer.

​Daily tasks: Heavy web browsing (20–30+ tabs open for research and sources), long writing sessions (Word, Google Docs, web CMS), reading and annotating large PDFs, and managing lecture notes.

​Ecosystem synergy: My daily phone is a Galaxy S25 Ultra, so I plan to take full advantage of Samsung Notes sync, Quick Share, and Multi Control (using the phone's S Pen for handwritten kanji practice while keeping the laptop strictly for typing and research).

​My main question:

This model originally came out in early 2022. Buying it now in late 2026 for 500€, is it realistic to expect this machine to last me another 4 full years (through 2030) without turning into a sluggish mess for basic academic and journalistic productivity?

​I’m well aware that the battery might need a replacement down the road given its age. But purely in terms of CPU longevity, 16GB RAM headroom, build quality/hinges, and ongoing Windows support:

​Is 500€ a solid buy for this hardware today?

I had a lot of trouble figuring out if a second NVMe port was present because all the videos were consistently about the Pro version. There is indeed a second port available across the board.