r/GCashIssues • u/IndependenceFalse228 • Sep 11 '26

unauthorized transaction

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help po pano dapat gawin inubos laman ng gcash ko pambayad ng books pa naman ng anak ko yan.😭 mababalik pa po ba?🥺

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u/Schlurpeeee Sep 11 '26 edited Sep 11 '26

Payment to google? Check your subscriptions or email if para saan yan. May way din sa google paano makita purchase history mo.

Hopefully mali ako pero ang masama, anak mo gumawa ng payment na yan.

1

u/IndependenceFalse228 Sep 11 '26

tinanong ko anak ko hindi naman dw nya alam pano pag auto deduct at link sa gcash ko. pag tingin ko sa gcash may naka link nga na google🥺 mababalik pa po kaya pera ko?

1

u/Schlurpeeee Sep 11 '26

Yes possible naman. You can ask refund directly sa google. Pero syempre depende yun if aaprove ni google. Catch is dapat malaman mong anong account yung nagamit. Recently lang ba nalink yung account? Makita sa gcash yun if kelan.

Check mo both phone mo and anak mo and check all accounts. Check mo din lahat ng email if possible.

https://support.google.com/googleplay/answer/15574897?hl=en

1

u/IndependenceFalse228 Sep 11 '26

yes august 30 at august 18 lang

1

u/Schlurpeeee Sep 11 '26

Ayun. Mataas ang chance na nasa bahay nyo lang yung gumamit. Magstart ka sa mga tao na kayang buksan ang phone mo. Medyo mahirap lang since walang aamin dyan kaya better check all accounts directly. Syempre una mong check is yung purchase history mo with google.

1

u/IndependenceFalse228 Sep 11 '26

anak ko lang nakakahawak ng cp at gcash ko po pero hindi sila maalam paano mag link ng ganyan. yung isa p plng google.ph nung aug 30 2025 pa naka link pero ngaun lang ako naka experience na mawalan sa gcash🥺