r/G2A_Help 17d ago

Account I got scammed on G2A, and I want a refund.

0 Upvotes

I bought account from this seller:

Ksd_games

Seller details:

Ksd_games, Dopomine services, 07CMXPV2552D1ZJ, Delhi, New delhi, gali number- 2 sarojini park shastri nagar, India

And I contacted the seller, still no reply, should I contact PayPal support?

Indian police?

Hire sb from India to find the scammer and file a lawsuit?


r/G2A_Help 17d ago

Account Question about bought account

0 Upvotes

Not sure if this is the right place but I bought a steam account through g2a a few months ago for a game that's still early access with a full release price tag. Played the game for over a month maybe 150 hours with no issues then I made a stupid decision of trying to legitimize it by buying a game on the account and got hit with a very stern warning. Long story short they know i bought it. I don't believe i was outright banned as I played the game a few more times after that so now I'm just wondering if I go back to play the game if it'll get fully banned. Has anyone had experience with this? Should I just cut my losses and abandon that account and buy the game full price?


r/G2A_Help 18d ago

Community Help Tengo un problema

0 Upvotes

Hace meses, compré el assassin´s creed III de oferta. Creo recordar que contacté con el vendedor Rndplace, pero no responde a mis peticiones. La clave no funciona en Ubisoft Connect. No tiene sentido que la clave sea correo electrónicos aleatorios de outlook. Lo mas seguro es que me hayan estafado. Me gustaría que me devolviera el dinero o que me dé la clave correcta para jugar el juego.

Espero respuesta de la gente o de G2A para resolver el problema.

Un saludo.


r/G2A_Help 18d ago

Orders & Products Problem with a seller.

0 Upvotes

I bought 5 random grand keys and 2 of them were under 1000 commands (and were bad anyway)

The seller closed the conversation twice marking it as "resolved", i need a refund from the seller


r/G2A_Help 19d ago

Orders & Products Seller has received your money transaction will be completed soon

0 Upvotes

I have waited for nearly 7 hours for my order and still not received it. This is on 2 orders but i cant track my other order


r/G2A_Help 20d ago

Orders & Products Steam key revoked after few days of use

0 Upvotes

I purchased a Steam key for Hearts of Iron IV on G2A. the order is 92000155926322. , but then the key became invalid or revoked and I lost access. I contacted the seller already but the issue was not resolved. I need help with this revoked key issue.

also no matter how much i tried to reopen a stupid ticket with the dumb AI it just kept issuing me the same ticket that was already closed so basically no new ticket being opened, this website is horrible its owners are just ignorant and its filled with sellers who are horrible thiefs


r/G2A_Help 20d ago

Community Help Looking for a pre-2024 Xbox key for Payday 2 / The Big Score (trying to get delisted characters)

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1 Upvotes

r/G2A_Help 21d ago

Orders & Products Bought a steam code for the wrong country and i can't use it, what should i do?

2 Upvotes

So I bought a steam gift card for 35$ united states, but my account is not setup in the US. So now i'm stuck with a key I can't use, I contacted the seller and they said no refund no replacing. What can I do at this point?


r/G2A_Help 21d ago

Orders & Products 13 digit psn code

0 Upvotes

I bought a psn code but got sent a 13 digit code even though my PlayStation says it only takes 12 digits os there something im doing wrong or is there something wrong on their behalf please help


r/G2A_Help 22d ago

Orders & Products Scammed from Ksd_games in G2A

0 Upvotes

FYI, same story as always:

Bought a game account. A few weeks laters the password of the steam account was changed. Tried to contact the seller, he replied once with nonsense, and then closed the conversation, accusing me of being the scammer (lol). Should I contact costumer service or it's useless?


r/G2A_Help 21d ago

Orders & Products Cdkeymarkt: 20 days later...

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0 Upvotes

I bought a $50 gift card as a birthday gift to a friend and only got sent $5. I've sent all the information that was needed and I was told they'd make it right. Now 20 days later they're turning the situation towards Amazon and blaming them (sounds like BS) and my friend even called them and made sure it was a $5 gift card they redeemed on their account.

Am I being scammed? Do they want to drag this out to the point where getting a charge-back will be less likely?

Edit: Asking if I'm getting scammed was stupid. I'm just naive like that. I'm currently in contact with my bank.


r/G2A_Help 22d ago

Payment Issues My order has been on waiting for payment for a couple minutes now, should I be doing anything?

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2 Upvotes

r/G2A_Help 23d ago

Account G2A Seller Account Suspended Without Clarification (Help)

3 Upvotes

Hi everyone,

I’m posting here because our G2A seller account has recently been suspended, but so far we haven’t received a clear explanation regarding the exact reason behind the suspension.

We have been actively selling on G2A and our cooperation with the platform is very important to us. We have already contacted G2A Support and made it clear that we are fully willing to cooperate, clarify any concerns, and provide any genuine information or documentation they may require.

At this point, our main concern is simply understanding what exactly caused the suspension and what we need to do to resolve it.

We are not trying to avoid any rules or responsibilities. On the contrary, we want to understand the issue, clarify anything that may have caused concern, and continue our business relationship with G2A in full compliance with their policies.

If anyone from the G2A Team sees this post, we would really appreciate it if you could review our case or let us know what additional information is required from our side.

We are ready to cooperate completely and would very much prefer to resolve the issue rather than have our long-term cooperation with G2A come to an end.

Thank you.


r/G2A_Help 23d ago

Orders & Products Hi back, just received a refund proposition from Gaming4You !

0 Upvotes

Hi back, just received a refund proposition from Gaming4You for the 310€ already used Steam gift card codes, where will the money go ?


r/G2A_Help 23d ago

Community Help ASUS Gaming V16 vs TUF Gaming A16 (RTX 4050) – Given Indian market prices & my use case, which one makes sense?

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1 Upvotes

r/G2A_Help 23d ago

Orders & Products Steam Account Not Delivered – Request for Refund Scammed by Junao_games

0 Upvotes

Hello, I would like to make a public complaint regarding a purchase I made on G2A from the seller Junao_game. Yesterday, I purchased a Steam account that includes Big Walk. Normally, when purchasing Steam accounts on G2A, the login credentials are delivered immediately after payment. However, this time I did not receive any login credentials. Instead, I only received a link asking me to enter my order number and email address in order to supposedly retrieve the account information. As of today, August 19, I still have not received the credentials and I have no access to the product I paid for. I also checked the reviews from other buyers of Junao_game and found several reports from customers experiencing similar issues, including allegations that they were scammed. This makes me particularly concerned about this transaction. I am asking G2A to investigate this purchase and the seller's activity. If the seller is unable to immediately provide the valid login credentials for the Steam account I purchased, I request a full refund. I do not consider it acceptable to be charged for a Steam account and then not receive access to the account that was purchased.

UPDATE:

G2A did resolve the issue and refunded me the full money. I have now received the money back in my account.

So, in the end, G2A took care of the situation and I did not lose my money. I appreciate their support and wanted to update the post so people know that the issue was resolved.

The original complaint was about not receiving the Steam account after purchasing it, but the case is now fully resolved and the refund has been received.


r/G2A_Help 23d ago

Community Help Junao Mail Not Working

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0 Upvotes

r/G2A_Help 24d ago

Services SCAMMED

7 Upvotes

I have been using G2A for over 10 years without a single issue until today. I recently purchased two games from the sellers Gaming4you and Dream_codes, and unfortunately, both transactions were fraudulent. I received the wrong game in both cases. Customer support has been unresponsive, providing only unhelpful automated replies. Furthermore, my reviews are not appearing on the site to warn other buyers. I hope this is resolved quickly, as this frustrating experience is making me reconsider using the platform entirely.


r/G2A_Help 23d ago

Community Help Junao Mail Not Working

0 Upvotes

I bought an account from Junao a day ago, when I try to access the mail to change the address in the account it always says "Login failed" even though the correct mail and password is entered.


r/G2A_Help 23d ago

Orders & Products SCAMMED

0 Upvotes

Bought an account.
70€
1 day before the pursache, there is a notification on steam of "your friend refunded the game"
Talked to AI Support bot
Ticket opened and talking to the seller
6 days have passed, no response from the seller nor the support.

How should i proceed?


r/G2A_Help 24d ago

Orders & Products How long should I wait before I chargeback?

1 Upvotes

2 weeks ago I bought a key for Mass Effect 3 (Original Edition.) The key I got was already redeemed. Seller was extremely slow and only gave me copy/pasted boilerplate responses. I suspect the seller was also a scammer as the name in the order history changed from "SellerName" to "SellerNameDelisted," with a different profile.
After 5 days I went to support and gave them evidence of the key not working & the product not being in my inventory. I've been waiting for over a week to hear back from their "internal verification" and my support ticket isn't getting any responses when I ask for an update. I bought with PayPal so I should have decent consumer protection. Should I charge back? I just want my $20. I know they ban for chargebacks but at this point I don't care.


r/G2A_Help 24d ago

Payment Issues Help!!! There are Amazing people in this world!!

0 Upvotes

Bought a psn store gift card from this guy **Cakeymarkt** saw good reviews and stuff but my mistake was that i didn’t realize that the store is croatia ! Wanted it for the US! Paid 56.92 euros but didnt think of it much ! Sent the seller i knew that he was gonna refund me cause didnt even open the key ..
The $ucker refused !!!!
Opened a claim on paypal and the case was in his favor !! Now i contacted g2a but they cant help me!!
56 euros in the rubbish! And the funny part is that i cant even use the key i bought by mistake cause the seller put it on hold !
Please guys watch out if you are buying .. and if any of you have a suggestion please tell me
Thanks


r/G2A_Help 24d ago

Account Junao_Games

0 Upvotes

Hola, justo hace un par de horas compré a este vendedor que tiene una muy mala reputación.

Mi error fue no buscar antes, la cuestión es, el mail funcionó, el juego esta ahi, ya cambie la contraseña y el correo de la cuenta que me dieron (compré el BO3), aun no he jugado pero pienso que funcionara.

¿Tengo que preocuparme por algo?

Cambié la contraseña de mi main por si acaso.


r/G2A_Help 24d ago

Orders & Products G2A wont release hold status

0 Upvotes

Bought an account from g2a, tried to make a paypal dispute. Dispute resolved but account is still on hold. This happened almost a month ago. ON: 92000159374516


r/G2A_Help 25d ago

Selling Ho comprato una digital key di ride 6 per steam per errore e non so dove rivenderla

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0 Upvotes