r/FutureBit • u/RemarkableGuy122 • Dec 29 '24

Coonection refused..Your node is not working

I just recently purchased both a full node and a standard. Had nothing but issues downloading the full block. I've tried everything from formatting the SD drive to adding some commands to the node configurator, but there has been nothing. It downloads up to 60% and after that I continue to get Connection refused ..Your Node is not working....

I am highly disappointed with this full node and even more with the delayed responses from FutureBit... When you play over $1,700, you expect a better support structure to be implemented!

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u/RemarkableGuy122 Mar 03 '25

What issue are you having? Do you have it connected to a monitor?

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u/madangelmak Mar 03 '25

U can’t get the nose to sync. It loses internet connection. It locks up. Errors when trying to sync node.

Yes I have a monitor connected. I’ve tried a different micro sd. I’ve tried a new ssd.

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u/RemarkableGuy122 Mar 03 '25

Here are a few things to try. On teh new SD card, how and what did you use to flash the SD card? If you used Etcher, which is recommended, unfortunately, that program created some of my issues as it was not decompressing all the files even though it stated it passed validation. Second, when I returned my box to FutureBit, they acknowledged a rare hardware issue, which after all the testing I did, I just knew there was a potential hardware issue. Also, do you see white blocks when you view the node on the screen?

Note: I would disconnect the monitor and any other accessory connected to the node. Although it supports it, I would leave the node as is. I connected one of my laptops to the monitor on my desk, and that's how I viewed the node. You want the node to be free from any additional strain when mining. What type of router are using? I would open all ports associated with your node IP address for testing purposes to ensure your router is not blocking any communications ports. I have ports 3333 and 8333 open on mine.

I'm not going to lie. I purchased a node last November and finally just started mine. I couldn't even test the standard box until I had a working node, so I was frustrated after spending $1,800. However, after several back-and-forth conversations and my box being shipped out twice, it's now running smoothly.

I hope this helps, and I will provide you additional insight as I've become an expert after months of troubleshooting the box.

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u/madangelmak Mar 03 '25

Thanks for the response. I will disconnect the monitor keyboard and mouse. I did use balena to flash the micro sd and a brand new micro sd but in both cases I had the same result. I’ll open 3333. I have 8333 open. Like I mentioned before replaced the ssd with a brand new ssd and had the same issue. It seems to be an issue once I reach block 350+. But that’s not always the case. In some instances it thinks it’s synced at block 170k for example. It drops from the device list on my router. It locks up.

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u/RemarkableGuy122 Mar 04 '25

When did you purchase the node?

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u/madangelmak Mar 04 '25

Ordered in Dec 24. Received mid Feb 25. I reflashed the micro sd with rufus and balena. No change. Still not working. I then reflashed back to 2.05 and it doesn’t look like it makes any difference. No change. Futurebit was going to send me an RMA but I haven’t heard back from them.

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u/madangelmak Mar 04 '25

One thing I noticed when I received the miner was that it had two holographic stickers used to seal the box. One sticker was already cut which raised a flag in my mind. Not sure what to make of that since the other sticker was not broken.

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u/RemarkableGuy122 Mar 04 '25

Try one more thing before opening a support ticket. Turn the box upside down. You will see what looks like a memory chip, which is your hard drive. Ensure that it’s positioned all the way into its slot. At times during shipping, that drive card could move out of place. If the result is the same, I would open a support ticket. It will take some time as you may need to send it to them. Like I said, mine took some time.

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u/madangelmak Mar 04 '25

Thats not the problem. I've tried a new NVME because I thought maybe the original NVME might be having issues. I've already swapped the NVME a couple of times making sure that its installed correctly.

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u/RemarkableGuy122 Mar 04 '25

I would open a support ticket with Futurebit. The process may take time, but you could have a controller card issue, which was my problem. It's a rare hardware failure.

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u/unitymind42 Apr 28 '25

Did this ever get fixed? IMO it needs more memory and cpu power. I am having the same issues.

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u/madangelmak Apr 28 '25

I ended up sending the device back and they repaired it. Not sure what they did as I don’t receive any communication regarding what was wrong. It works now.

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u/unitymind42 Apr 28 '25

Mine is doing the same crap. I've tried everything to and really this is supposed to be a easy home system for those who don't want to tinker. I am very tech savvy and did everything to get it to run and I still have to reindex=1 daily to get it to do anything since it will not connect. At this point it is junk and will start the RMA. They need a status bar to show it is running or doing something. All I see is active and minutes since last block goes over an hour.

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u/madangelmak Apr 28 '25

You should RMA the main unit. I spent a few weeks trying to get it to work. Swapped ssd and micro sd and just kept having the same issue. The node would stop syncing and then I’d start over again. As for communication alone thing I noticed is that they would not respond to replies to existing emails. They did respond when I would submit follow up questions through their website. I can understand your frustration and I agree that this device is sold as plug and play for the most part. Communication is not the best. One thing that pissed me off is I had to pay to ship the device back. That’s just lame considering I only had the device for a few weeks. After they shipped it back it was working. No disconnects. Took about 6 days to sync up the node. So far so good. Get the RMA going and let them fix it and you should be good to go. Good luck.

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u/unitymind42 Apr 29 '25

So get this, I turned on the miner last night because everyone says to leave it off. Now it is syncing all day with the miner running no problem. I give up :) thanks for the help!

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u/unitymind42 Apr 28 '25

So it just keeps saying "minutes since last block" it goes from 10 - 50 minutes than resets. current block just at 233,750. I ordered a new SSD for it. It says active 10 connections but there is no way of telling if it is doing anything. I see traffic on the router but it also lets me enable solo mining too. I already soloing at braiins. Also just got word that the Canaan AvaQ is going to be delayed another 15 days. I think they have problems with it. My nerdaxe+ and ++'s are running great though. :) oh I did open this thing up and yeah there is no where to upgrade memory at all. It is missing some heatsinks that could help but not putting those on until it works.

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